Jane M.

I have the Carrier Infinity system installed in my home. To get around all the issues of bad carrier app and ugly thermostat, I just installed the C4 thermostats. They control the carrier units just fine. And obviously the thermostat is fully compatible with C4 since it’s theirs.

OS 3.1 with EA-5 processor. don't know much else.

what do you mean a few known setups? what type of setups? give me an example of what you mean, so i can respond.

I recently installed a new C4 OS 3.1 system in my house and there must be a BUG issue because randomly, every few days (sometimes even hours), the system wide volume that controls the music playback, doorbell volume, etc gets lowered. It's either lowering to zero % or the system is going on mute. Either way, there is no audio that will play out of my speakers (so i can't listen to music and worse, i can't hear my doorbell that plays thru the speakers). I've had to call the techs twice to log in remotely and fix. It's a simple fix as they raise the volume level. But why does this keep happening? Is it happening to anyone else?

I'm not talking about creating a User under the Users & Devices tab when you first log in to the website. I'm talking specifically about the notifications tab, which you can only find if you click on Voice Control or When-Then buttons, and then click the Notification Tab - so it shows Devices.

In the new OS3.1 for Control4, how do you add a phone mobile device to receive push notifications when i log into the C4 website? I can't find the area to add a new device. I see that some old devices are there, but can't figure out how to add a new device for the Notifications section

My C4 hardware is too old, so I went the IR route to fix. All working now, but the IR is a touch slower than my old IP driver. Miss the snappie.

If the AppleTV beta software was also bricking our C4 remotes (and there were a lot of betas i'm sure) why wasn't this more publicized? It would have been nice if C4, our dealers, or anyone would have told us not to install. Probably will take my dealer 2 weeks to get to me. I guess i will use the Apple Remote. Yuck.

Oh no. I also upgraded my AppleTV's to the new OS and now my C4 remotes don't work them. AHHHHHHHHHHH

downloaded iOS 13.1 and it fixed the visual issues I was experiencing in the Control4 app. :)

same for me. The listen icon is missing. Also, can't see active zones in bottom right corner. That button is invisible, however if you click where it should be, it still allows you to see what active zones are playing. C4 needs to update their OS2 app. My C4 hardware isn't new enough, so i'm not on C4 OS3 yet.

I saw that c4 will now allow 3rd party doorbell video hardware to integrate with Intercom Anywhere under OS 3.1 But I didn't see which 3rd party brands would work with it. Anyone know?

I want to sit in front of my TV and give it voice commands to find content. Comcast allows this, Google allows this, Apple allows this. Control4 locks you into their old TV remote and it doesn't support voice commands. Solution is simple. Make it happen!

Control4 needs to build a remote that you can talk to (just like the AppleTV remote or the newer Comcast remotes). Talking is the future. Scrolling thru hundreds of shows/movies on an AppleTV is painful. Is this what they are intending?

what does KB article 908 say?