iHomeHarmony

Thanks TMJ4, this didn't work. Any other suggestions?

Hey guys a little help. I have a job site where they have qty 4 Aprilaire 8820 wireless thermostats installed. C4 has a certified driver for this, I can't these to pair with C4 for the life of me. I set the thermostat to Automation Mode Logged into the thermostat directly and added it to wifi. I see it on the network. C4's instructions are to just enter the IP address in composer and refresh navigators. But it just says offline. I talked to Aprilaire and they were at a loss. They said the blink wifi symbol and the fact that it was on scannable on the network means it's not connected to the automation system. The automation system, in this case C4, says to enter IP address and refresh navigators. I called C4 and they said it might be network issue. So I unplugged my network, plugged the EA5 directly to the Comcast router and added the thermostat to the Comcast Wifi. Disabled firewall completely. Still can't get it pair with EA5. Says that the thermostat is offline. Any help would be much appreciated!