CinBrandon
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Jackson, MS. I sent email thru their websites and Facebook pages. three total. I probably need to call them. I understand it's probably a form to fill out with SnapAv, but they would make a future customer. I probably need to call them and ask.
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well, after contacting several dealers thru their web page or Facebook page, not a single response. Guess I will start calling, maybe something for next week.
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If I find a dealer to help get my WB-600 replaced... will I be able to control the unit, without having a service contract with the dealer? Or would it just function as a really good Surge protector power strip? I've contacted a few local dealers, still waiting a response.
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I do Audio visual work, but in the corporate events area. Not looking to become a SnapAV dealer. I've reached out to one of the local dealers, though not sure they'll be willing to do the RMA. We'll see.
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CinBrandon reacted to a post in a topic:
Wattbox WTF
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Did you have any luck with this? I acquired a Wattbox WB-600-ipvce-12 with my house. same exact issue. Unfortunately they said it has to be replaced thru a dealer, and I have no idea where it was purchased from. Seems if it has a lifetime warranty, place of purchase would not really matter. (I do corporate A/V work. Though not home install, I am a A/V professional)
