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About dw886

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    Control4 End User

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  1. Elk experience, and I know the integration will give you either the name of the user (or the user number) as defined in the Elk config for #1 above.
  2. Maybe this depends on the NVR that you're looking at? I have a 2U Dahua NVR, and it's rack-mounted using the included rack-mounting ears...
  3. I tested this with a Office 365 account, and it works the same as it does for outlook.com accounts. From reading the snipped that you quoted, I believe that the term "hybrid" refers to a partial Exchange On-Premises installation and partial Exchange Online (Office 365).
  4. The new stations (that were announced in February) that are only available online - I don't see them in SiriuxXM on C4. Is there a way to add these extra channels, or are we at the mercy of a driver update to get these pulled in? http://investor.siriusxm.com/investor-overview/press-releases/press-release-details/2019/SiriusXM-Unveils-More-Than-100-New-Music-Channels-on-Its-Streaming-Platform-the-Largest-Addition-Ever-to-Its-Content-Lineup/default.aspx I can play them on my phone, and then in the SiriusXM app on my phone, there's the option to cast to a video device on my network, but that's not the C4 experience that I'm looking for (I'd like to be able to favorite them and pin them in a room). 🙂
  5. Yes, it's the Extra Vegetables driver that C4 bought. I wasn't using announcements on 2.10.x or 2.9, so I can't say if it worked then or not...but I would agree that it seems like it's a driver issue either on the Announcements side or the Extra Vegetables Russound driver...
  6. Doesn't matter how long the announcement is - that's the problem. When the announcement starts, the director turns on the zone, mutes the zone, then plays the audio file to a muted zone, and once the playback is complete, it turns the zone back off, resulting in no audio during playback of the file. If I play an announcement to a T3, it works fine.
  7. Keypad turns on right away (unmuted), then 15 seconds later the keypad shows that the room is muted, the announcement plays to the muted room, and then the keypad turns back off. It has discrete mute control.
  8. If they're separated, and I just play the announcement by itself, it turns on the Russound audio zone, and then mutes it, then turns it back off, so nothing is heard. Putting the two together just helps to understand what's happening since I can tell it's not the audio delay, because there's already music playing when the announcement decides to mute the zone.
  9. It seems like it's a discrete command that's being sent to the Russound unit at the start / end of an announcement. Not sure if it's doing this for the sake of trying to turn off whatever is playing in the room so the announcement is being heard, but it doesn't seem to understand that it's using that same devices for the announcement. I say this, because I was going to try to put an announcement at the start of a wake-up event. So I added logic that says "when wakeup event starts, then execute announcement". The announcement has a default audio delay of 500ms. When I execute the event in the room, here's what happens: 1.) Wakeup event triggers, the Russound keypad lights up, and the music from the wakeup event media starts for a brief second. 2.) Mute is shown on the keypad 3.) I press volume up on the keypad, which unmutes the room, and I join the announcement that's already in progress 4.) Announcement ends, and the keypad is once again muted 5.) I press volume up on the keypad, and mute turns off...
  10. Yes, it's definitely muting. I had a Russound keypad that I started watching to see if it wasn't powering on quick enough. The keypad would light up, the announcement would start playing about 1-2 words, and then the mute icon shows up on the russound keypad screen. If I press volume up on the keypad, then it'll un-mute playing whatever portion of the announcement that is left. Just for testing, I added an action to unmute the russound zone on the announcement event, but that didn't work. It seems to be a timing thing, because if I did "Start Volume Up", which would continuously increase volume, the zone would unmute, however the volume goes out of control as one would expect without a "Stop Volume Up" event. Rather than do some funky programming, I'd rather fix the issue if it's fixable. 🙂
  11. OS 3, and there's no use of the Announcements On/Off driver. If I play an announcement directly to a T3, it plays just fine. It only seems to send the "mute" command to the Russound if I choose a Russound zone for the announcement. At first I thought the announcement was bad, because sometimes it would play a split second and then cut out. After some trial and error, I could see that the zone was actually powering on, and then muting...
  12. System has a set of Russound MCA-C5 audio controllers driving audio to multiple rooms. It seems that there's some kind of a bug where when an announcement is triggered for a particular room via the C4 Announcement Agent, regardless of whether or not the room is currently playing something, the zone becomes muted. If the zone is off, and an announcement executes, the room turns on, and then mutes. If the zone is currently on, the zone mutes and remains muted after the announcement completes. Has anyone else run into this, or does anyone have any creative ideas on how to programmatically get around this?
  13. FYI - the file was fine, but it wasn't playing when the announcement was triggered. Rebooted the controller, and announcements started working again.
  14. Is there a way to access the mp3 file that the TTS driver creates? If an announcement doesn't play (but I get announcement text on a T3 touchscreen), I'd like to be able to determine if it's because the audio file is bad, or if it's the announcement failing in some way. The announcement is for sure triggered, because the announcement text is on screen, but I'm not getting audio...
  15. True. The other option would be to use %month%, %day%, and %year% as variables, and they could be combined any way someone wanted. There may be another driver somewhere that has these as a variable, and if so, that would create another way to access these since you can concatenate another variable to a string.
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