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Just a quick note here to praise @DanITman! He has a driver that finally addresses the issue of not being able to clear a Sonos Queue in programming. Hit him up for more info, but it works flawlessly! Still amazed that it takes a custom driver to do such a basic function, but 3-4+ years of moaning is finally fixed. It's VERY useful for setting up custom buttons for playing specific playlists on a Sonos Connect to a particular room without the prior playlist being mixed into it! Many, many more uses... but, that's just 1 example. Anyways... Thanks Dan! I had honestly given up.

Thanks! Will do.

I somehow missed this from 2 years ago... So, anyone know how we convince C4 to put this functionality into Composer HE so we can actually use it???

I should have mentioned... I have definitely switched around some receivers. I put the guest room receiver on the living room TV and it looks a LOT better. Could just be placebo effect... But, I swear the ones that are used more often are the worst... Master bed, and living room. It's definitely not the transmitters though. The one on the deck looks flawless on all sources. Anyone know if the newer versions of the receivers work with the old version of the main unit?

Hi guys, Hope everyone is well! My system was installed back in 2016 and features a pretty extensive video distribution system using key digital equipment. The main unit is a KD-MC1000 controller, then i have 5 source transmitters (KD-IP1080TX), and 8 receivers on TVs throughout the house (KD-IP1080RX). Overall, i have had VERY FEW issues with the system over the years, and I've been very happy with the C4 integration, etc. However, I have noticed that the picture has started to turn a bit hazy / cloudy over time on some of the receivers? It seems cost prohibitive to replace the transmitters and receivers as they are largely impossible to find. But, any other suggestions? Is this something anyone else has noticed over time? I assume with them basically all being "on" 24/7 over 6 years they just eventually wear out? Thoughts on other options?

Hi all, I recently removed a device from my Key Digital AV over IP system that wasn't needed any more. This has free'd me up to try something I have been wanting to do, but I need some help and have some questions. In short, my audio solutions are a bit "old school" at this point, i guess... so I am looking for an inexpensive way to make some improvements in audio in particular. Right now, I have 3 old Sonos Connects in the rack for audio use. The problem is... we are big YouTube Music fans and I hate how the Sonos app limits functionality. It didnt bother us as much with Google Play Music because we could still stream directly to the Sonos Connects if / when we wanted to. But, ever since that went away, we've been forced to just use the Sonos app. I've been lazy, and busy... and am just now getting around to looking into better solutions for it. In short, I have replaced the open KD transmitter connection with a Google Chromecast. But, I'd like it added as BOTH a watch device (in room's w a TV) AND a listen device (in rooms w speakers). I *think* I can do this by buying an audio extractor and feeding the audio back into the C4 system? But, will audio still be passed along the HDMI over IP beyond the extractor as well? I wouldn't want to lose that audio for the cases where it's a watch device. Also, in a room where I have BOTH like out on our deck... Would that allow me to both watch it on the TV and push the audio to the ceiling speakers? If any of the above is correct... In theory, I think i could technically replace ALL my Sonos Connect's because I also have 3 Roku Ultra's that I currently only use for video use. And, I'm happy to buy a couple more Chromecasts and extractors if necessary. But, apparently YT Music will stream directly to the Roku's as well (which i had never bothered to look at). Anyway, I hope all that makes sense? I'm sure many of you have done some creative things like this, and I'm just looking for feedback / pro's cons / etc? I would need a dealers help to do some setup for me as I don't think I can add listen devices from CHE, only assign them once they are added. Thanks, -Matt

This is fixed, fyi. Still kind of "stutters" and switches between the default remote screen and then to a new one for Roku specifically. But, they acknowledged it and are working on that too. Had to get a dealer to contact them to get any traction. The contact links / emails / etc proved pretty useless, unfortunately. Anyway, just wanted to let everyone know it's resolved.

Nope, still going around in circles... For us, iPhones work fine, it is only androids that don't. This tells me it is a problem in the app itself or perhaps the driver? It's ben impossible trying to find any sort of avenue to report the bugs to C4. I have sent videos and descriptions to several different dealers on here as well to see if they can help escalate. REALLY frustrating. Going on a month now with it being broken. I first noticed it ~Sept 18th.

Anyone have a line on who/how to report this issue so it can be fixed???

Do you mean the driver itself needs to be fixed? So far as I can tell.... I am on the latest one.

More info... If I just click watch YouTubetv again (as an example), the remote comes up for about 3 seconds every time (and is functional). This is a consistent behavior on all 3 roku ultras. Any other ideas on what I can try? This is really frustrating as we all use our phones quite a bit. Thanks guys, -M

App grid came back after another reboot, but the remote still disappears on all 3 roku's. It shows for about 3 seconds after you select an app, then disappears.

Says driver 140, but I don't see anywhere that shows when it was last updated?

Tried resetting the whole system twice. Also, just noticed the roku apps screen has disappeared from the C4 app as well. Do dirvers update themselves automatically? I can't think of anything that has been done to my system in months? So weird for it to just stop working all the sudden?

3.1.0.566775-res Not sure I know how to find the Roku driver version in HE?