eljefe

So I was working with Neil remotely in the past, but now that he has moved onto another venture looking for a new integrator/dealer. We are currently working on a remodel of our gameroom and theater so looking for someone that has knowledge of the EpixSky technologies drivers/integration for their Epic link, Epic Cube, and Advanced pro controllers. I would also need to purchase additional C4 equipment that would need to be programmed. There was a few things I didn't get around to adding to my system that I purchased through Neil that would be need to be added as well. You may PM me or post below with your details.

This review has been long over due. Let me first start by saying that Neil is a professional and stand up guy. He shoots straight with none of the BS you might get from other installers. That being said, here is my short story. I had been looking for a remote integrator since we bought our house back in 2016. I stumbled upon this site and Neil's contact information, so before even registering I emailed Neil. This was around 8/17 His response was very quick and knew what was best for what I was looking to achieve. After a couple days of email exchanges and phone calls, I pulled the trigger on my phase 1 DIY install. The whole planning and going over everything only took a couple days. He sent the invoice for the equipment, paid for, then I had them shipped to my office. Problem was that when the equipment arrived, it was towards the end of 8/17. BAM! We were hit by Hurricane Harvey and our house flooded with 2 feet of water. Only a couple days after receiving my equipment in the mail. My wife and I were devastated, as this fell on our 1 year anniversary of the closing on our newly built home. During the whole ordeal, Neil kept in touch texting or emailing ever so often to see how we were doing. Fast forward to almost a year later after getting most of the house put back together (8/18), I was finally ready again to start the phase 1 installation. During the whole time Neil was so professional, polite, and by far the most patient person. All of my control4 boxes just sat in the upstairs bedroom we had stored everything we could save from the flood, so I didn't even remember everything we had purchased. (side note, do not let your wife go through your boxes alone. she was cleaning up our "storage room" and ended up throwing away a couple brand new c4 thermostats, thinking they were old ones that had already been replaced :eek: ) Over the course of a couple weekends, I installed all the equipment I could find and gave Neil a ring to to program everything. He was very understanding of my demanding work schedule and that I was an hr ahead of his time, he still took a couple evenings to make sure everything worked properly. We did hit a couple snags, with some sensors not communicating with the EA5, but he took care of that swiftly and had newer sensors sent my way to complete the install. I am now getting ready to start phase 2, and look forward to working with Neil again. If you want a professional integrator that knows their stuff, Neil is your man! Thank you for your patience Neil. Look forward to doing more business with you in the near future.