I submitted additional logs to tech support. Looks like I have a lot of multicast devices that may be interfering with communication with director. I have 6 Sonos Zone Players / speakers, 4 Roku media players, game systems, DirecTV Genie 2 with 4 4K boxes, etc. They are working on a fix in the meantime, but suggested 4Sight as a work around. Seems to be working for now going that route.