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Anish

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Everything posted by Anish

  1. Since updating to the latest version of c4 on iOS last week , I’ve been occasionally having long startup times intranet (like 20-30 seconds ) -just like after a new version install - odd ?
  2. I have a similar issue. I only seem to be able to see the same first page of my list. Would be great to be able to have a shortcut to a garage door or gate
  3. Exactly the same issue. On the latest iOS version startup is variable and can take up to 8 seconds (intranet). And still forever if on 4sight ....
  4. Regarding the 60 seconds , For some of us it’s a geographic issue(note not internet speed issue). Control 4 had acknowledged this but still no fix to date. It’s almost 6 months. Maybe they need to refund our 4 sight subscriptions!
  5. Same issue for me. Still hasnt been resolved. Intranet Connections takes about 3-4 seconds to connect which is much slower than Os2. Connecting with 4sight is a unusable experience for the past 6 months. Can take up to a minute to connect to my system. 3.1.2 didn’t make any appreciable difference. @jakblak was looking into it at that time
  6. Has there been any progress on this? Really struggling to use 4sight ATM
  7. Os 3 with all its added features still has many bugs including this one. Some of us pay for 4sight subscription and still have to wait 45 to 60 seconds to populate the screen which is thereafter extremely laggy. Remote usage of our control 4 system is non functional. @jakblakwas looking into this. I am deeply disappointed with oS3.xx as I consider remote operation as a core functionality for my purposes.
  8. Thanks for that info. Fingers crossed. 4sight really unusable at present.
  9. I’m still having extremely long lag times on cold startup. 60-90 seconds. Is there any fix on the horizon?
  10. Yes. I have the coolmaster too. Samsung DVM-s with 10 indoor units. Initial setup done by my installer. The coolmaster app works better than the C4 app IMO
  11. Perhaps @jakblak can assist with ramping up some priority to this issue
  12. My os3.1 seems to be dependent on an active internet connection. I’ve lost Internet connectivity twice in the past month due to service provider issues and each time my intranet c4 is unusable. Smart switch inputs are either delayed for 2 or more minutes or are not processed at all. The 2 or 3 minute delayed response to inputs is what scares me- like a garage door open or close instruction! i have no external drivers as far as I am aware (I do have Apple TV bridge) and do have an active 4sight subscription.
  13. Hi. Could you do something about the slow startup time of the iOS app on os 3.1.xx using 4sight. The new iOS update made it better but it still takes over 20 seconds to connect remotely. on os 2.xx using vpn it was instantaneous. What’s the point of paying for a 4sight service when it’s so slow to start...
  14. I have a UniFi cloud controller and its shows all switches and AP as down -( because I’m still offline ) a power recycle of the router seems to have worked on the t10 but I’m still getting intermittent errors on the wireless connections (iOS app) where the app won’t populate and gives a 403a error
  15. Once the isp is up and stable again, will try an emulate the issue and see where the problem is
  16. Don’t know yet. The network is still down after the ddos. I am just concerned that the control 4 environment is dependent on an active internet connection. I assumed the microenvironment didn’t require an internet connection.
  17. The t10 also had an issue. Populates intermittently. Also all my smart switches are also delayed
  18. I’m on OS 3.1 and had a strange event occured on my system whilst intranet. We had a ddos attack on our isp this weekend and the internet has been been down for the past 3 days. So now ,My app (wired and wireless) fails to load occasionally (403a error) whilst intranet on the same WiFi and also the on wired t10 screen. Also, smart switch instruction take up to 3 minutes to execute. Clearly this is anomalous (and dangerous -for example garage door opening ) I have power cycled the EA5 and the internet router. I have a Ubiquiti 24 port POE switch and 7 UniFi AP’s Has anyone experienced this before. This is all intranet. I have 4sight enabled.
  19. It's almost like I reported facts. You can say you don't believe them. But the facts are the facts Just updated to iOS 13.2 and latest rendition of c4 app. My 4sight is appreciably faster. 15 seconds to ready. Intranet still about 2-3 seconds @jakblak thanks - you’ve produced the goods...
  20. When last I checked with @jakblak about a week ago , it was a ‘work in progress’
  21. Thanks for that info. I notice a 30-40 second delay to splash page and another 20-30 seconds until it populates the icons. My connection is fibre 100/100mbs with 2ms local latency. my intranet connection time is 1-3 seconds. The timings are similar using my vpn which is hosted by my isp the whole issue of geographical location that msgreenf brought up doesn’t make sense to me -the difference between latency to usa and local for me is 200ms vs 2 ms - should be hardly noticeable (1/5th of a second !)
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