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rolleaseSupport

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  1. The app has the capability of showing the Hub serial address and the device serial address. First go to your hub in the app. Touch the 3 bars on the upper left. That will bring across a black screen with "Location". Touch your location and then touch the Hub. This will show the hub data. Check to see what the Hub Firmware version is. If you have version 000000038, you will be able to view the serial address for any device. Go to the operational screen of a device. In the upper right hand corner of the shade view, select "Edit". This will bring up the informational data for that device. The 3rd line should populate the Hub and the device serial addresses. If they do not populate, Log out of the App and then log back in. Hub 001 Device 001 will be shown. This is particularly helpful if you have 2 motors that want to use the same address. If you have device conflicts and cannot resolve them, please call Rollease Motor Tech Support.
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