Kyle Coolabode

6 minutes ago, msgreenf said:

Congratulations!!! 

Thank you!

Snap one recently awarded Coolabode the Control4 Circle Of Excellence award at CEDIA for:

On 9/12/2022 at 5:54 PM, khillyard said:

I reached out to the team at CoolAbode to address some issues with my system that I didn’t want to wait for my local dealer to fix. 

They responded back immediately. Took the time to have an initial session with me before any programming was done to see what I was looking to accomplish. They listened to what I had to say and was able to do what I wanted. They even offered up suggestions to tackle things that were done previously and do them better now. 

All work was done remotely and quickly. They were very easy to work with and I would highly recommend them to anyone looking for a new integrator. 

Thank you Kenny! Glad to help

I have a TV with a digital optical connected to the Triad One. The TV has no stereo output. I want the audio from the tv to go to the rest of the audio zones on a C4 Amp. Can I use the stereo out on the triad one to the input on the Amp? Is this the best  possible way?

Thanks!

Controller Reboot Driver still works. I use it all the time. 

4 hours ago, Hyper said:

Couple things are pushing the upgrade:

1. wifi strength is quite week from one of the units (hoping the Beamforming will aid for video xfer speed/quality)

2. need system to switch between AP as there's a lot of movement in the home during work video conf - the Fast Roaming Capability should allow for that.  (works great with eero in my other home).

Q: looks like I have to purchase them from a dealer (or ebay).  true?  I full run/manage my full system.

The 810, should definitely help with what you are trying to accomplish. I don't have enough experience with Eero to comment on that. Yes, you would have to source used from something like ebay or from a dealer.

I know this is basic as hell, but have you tried re-installing?

You'll have to upgrade to at least the T3 or higher. Or get your dealer to bring you back to an older OS.

Using the relays on a Z2IO is probably going to be your best option. The DS2 has a relay on it as well if you already have one.

Ecobee or Nest if you want small.

On 3/31/2022 at 1:28 PM, Deniscrete said:

Can't see camera's on the control4 app when viewing remotely but work perfectly when on wifi 

You can confirm your client has a valid 4Site Subscription?

On 3/22/2022 at 5:09 AM, buckeye said:

Just wanted to add my plug for these guys as well. I reached out for some help with remote setup of new TV’s and some drivers and these guys were quick to respond and very easy to work with. They have the remote programming process down and know exactly what questions to ask and provide detailed instructions for how to work with them. Highly recommend. 

Pleasure working with you!

This is correct. Netgear is extensively in the Do Not Use list. Get yourself a PoE switch that plays nice with C4 and you should be good. Can't go wrong with Araknis.

You can also try deleting Digital Media driver and re-adding.

13 hours ago, booch said:

 

 

Thanks, both. And, yeah, I have the power to hide it. My question is: what is "it"? Seems to happen randomly when selecting multiple legitimate rooms on my cable TV sources.

Appreciate it!

It could be a driver that is automatically added when your TV or AVR driver was added to your project. Often they come with additional "add-ons" that aren't really used. 

Use conditionals to create these parameters. Will be in programming on the right side. I'd put it on the schedule programming. 

Just installed a Hikvision NVR on Friday with no issues. Like Matt said, when you go to the URL of your NVR or cameras, are they showing up? You might try removing your cameras on the app and manually adding them back as well.

Get your dealer to hide it from navigators. You won't be able to this yourself unfortunately.

Also check 2.4Ghz channels to make sure they are on 1 and 6. Agree with above that you should disable fast roaming as well.

Changing network equipment will pretty much always result in issues with C4. If you had static reservations on the old router, your devices won't work unless they are either network reset (preferable) or factory reset (not preferable). You can only network reset on controllers. If you login to your current router, can you see all your devices on the client list that are supposed to be there? My guess is some are missing.

PM Sent.

On 1/19/2022 at 3:28 PM, dlaugh said:

Just tapped this team to do some quick work on a new home I've moved into.  I swapped out TVs and they got them up and running navigating some tricky IP control issues in a snap.  I expect to continue to rely on them to help on issues I can't solve in ComposerHE.

Always glad to help David!

Sent you a PM.

On 1/4/2022 at 11:18 AM, nierbopj said:

Thank you Mono for reminding me to write about my experience with Andzej and Kyle. I've been working with Coolabode for several years now on a variety of challenges on my poorly installed C4 system. Unfortunately, I was left abandoned by a local installer and I know just enough to be dangerous about my purchased components.

Andrzej did a great initial diagnostic that allowed us to "wake up" the system and begin maximizing my use of the C4 system. I've continued to rely on Coolabode and have more recently worked with Kyle who has been every bit as responsive and thorough as Andrzej.   

We're planning a cross country move and I'll be looking to them to help me make my C4 system "home buyer ready" which can also be a challenge. 

Thank you guys!!

Thanks for the kinds words and we are always here for you @nierbopj! One of the big bonuses of a remote dealer who is responsive and aware of the homeowners situation is that you decrease the chances of getting abandoned by your dealer at the worst possible time. Enjoy the cross country move!

On 1/10/2022 at 7:47 AM, pvonnur said:

I can confirm all of the positive posts about Coolabode. We moved into our home a year ago that had a dated C4 install (HC800, extender, several HC250’s, Binary video matrix).  My first calls to dealers in the area were either not returned, had 4+ weeks scheduling timeframes and the one I was able to get in a reasonable timeframe to change the owner information, change room names and get one network jack working cost me $800 for 120 minutes on-site.  

The C4forum was a great help and after reading some of the posts around remote servicing I reached out to Andrezj and his team. Kyle became my go-to and we worked a list to update the system, get new hardware installed and working as well as minor tweaks here and there.

They are quick to respond and affordable – making them my go-to for anything C4 related.

 

 

Thanks for the kind words @pvonnur it was a pleasure working with you. Its sad to see many of these local dealers fleecing Control4 homeowners. Glad we can help you in a timely manner!