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Don Cohen

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    Nature and Wildlife Photography, Technology of all types, Volleyball, and most recently Control4

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  1. I downloaded the driver from SnapAV's website. You do have to have a login to get them, however.
  2. Your detailed reply is most appreciated, Aayush. I deleted the 2 Stop Commands, along with the entire 3rd conditional. I programmed for the 2 Garage Doors as suggested. For the Conditional for the Vacation Button, I had to use the "STATE" Device Variable for the Vacation button, manually typing in "On", since there was no Conditional option for the Button itself. I assume this is correct, but please let me know if I overlooked something. I somehow thought the Stop command in a conditional impacted only the programming *within* that conditional, but based on what you're saying, this was quite wrong. Once again, I really appreciate your taking the time to help.
  3. I appreciate these 2 replies, and offers for assistance. I was able to get things programmed to behave as I'd like, so I'm good on that front. I'm just trying to understand when a Stop command would be necessary, and when it isn't, in a general protocol sense. Let's use my Vacation experience button as an example. I have 2 Control4 Thermostats on the lower level, and an Ecobee3 on the Upper level. When Vacation mode is activated, I want to set both downstairs thermostats to Vacation Mode, with a Permanent Hold. Programming for the Ecobee3 didn't work as expected, so you can see the Conditional statements I put in: what temperature to set if Heat is on, and what temperature if Cool is on, with Permanent hold in both cases. In addition, I set a Conditional that if either of our Garage Doors was opened while we were away, I'd receive an email notification. I have Stop commands in the Conditionals, as I've seen them used in examples online in similar situations. But I don't know if or more importantly why, they would be necessary. I've attached a screenshot showing the programming I've created. And please be gentle in critique - other than the 'Associate' Certification through Control4 about 6 months ago, I'm basically self-taught in this.
  4. I had the RS400 for 3 1/2 years before the NX7, and didn't recall ever seeing any reference to CEC, HDMI Control, etc. In AVR's, certainly, but it is turned off there. But I went through the entire manual, including looking at every use of the term HDMI, earlier today, and found nothing. I just did it again, but still don't see any reference to anything along the lines of HDMI control. I mean, I totally understand what you're suggesting, and it does make sense. But if there's any reference to this in the Manual, or settings that utilize this, I can't find them.
  5. Thanks for the reply and ideas. The same driver was kept in place, not replaced or reloaded, so as far as the driver 'knew' the same projector was in place. I don't think that CEC is enabled on any of the devices, but that is a good thought. I'll need to double-check on that, since I'm not 100% sure. ETA: I checked the AVR, and as I recalled, HDMI Control is set to 'Off.' There is no HDMI control on the JVC Projector. The mystery continues (but fortunately, the Projector turns off as desired)....
  6. I was going to post the same thing, because I've had to draw on this way of doing things. But it touches on a question that has perplexed me. My system was originally set up in my Theater Room to allow the JVC RS400 Projector to delay its turn off. The reason is that turning off other AV devices in the room resulted in an HDMI handshake, which in that JVC model could take 15 to 20 seconds. Because of this, if the Off command (IR in my case) was sent while the handshake was occurring, the Projector wasn't in a state where it could respond. So in the JVC IR Driver, the option to "Use on/off macros" for Power management was selected, and an 'Off Macro' was created with a 30 second Delay before the 'Power Off' Command was issued. It worked fine. I recently upgraded to the JVC NX7 Projector, but kept the same IR Driver, as most functions are still the same. But now, despite having the same 'Off Macro', with the Delay included as before, when I issue the 'Room Off' command, the Projector turns off almost immediately. Now this isn't a problem as such, as this is the way I want the system to perform. But I can't understand why the delay isn't being implemented, and I don't like when something is happening that I can't understand. If anyone has any ideas, I'd be interested.
  7. Hunter Douglas is now getting more into this area - they did a training at our office a month or so ago. They claim a price-point significantly lower than Lutron. I can't speak to the quality or value, just that they might be another option to consider.
  8. This is a very basic question, but I'm looking for clarification of when and how Stop and Break commands should and shouldn't be used, especially as related to Conditionals. For me, it's mostly the Stop command, but I'd also like to better understand this with Break commands as well. I have read through the Composer Pro manual sections on this several times, and didn't find it helpful to get the 'big picture'. It takes you through the mechanical steps of how to add various commands, but for me anyway, I didn't find it helpful in terms of understanding the overall logic of why and when these commands are needed. Is there a source that I can read to better understand this? Something that would present a few scenarios, explaining what would happen if they weren't included when needed, and problems that might occur if they were used when not needed. I've been adding programming for a Vacation mode for my home, especially for controlling Thermostats (2 Control4, 1 Ecobee 3), and running into some unexpected results. It just hasn't 'clicked' in my mind, to provide that intuitive understanding of why and when these commands should be used. Thanks.
  9. This got me curious, so I had a look in Composer Pro, Programming. When I select Digital Audio as the Device on the Left, one of the events is "Enters Session". When I then select Digital Audio on the Right, there is an option there to 'select which Room Session you're using, with another option to Add Rooms' to the session. It seems like you can select the rooms you want to join the session there, by using that as the Action to occur when a Session starts. I'm still a newb here, so this is just a guess, but it seems like this would do what you want.
  10. I understand your frustration, as to some extent I've been frustrated by mine at times. But, as I've mentioned before, Intercom functionality is part of the basic setup for the DS2, and something that the original installation should have taken care of. If they didn't do that properly, then I would think they're obliged to get this working properly for no cost. And as ILoveC4 just posted, and I alluded to in one of my posts, I don't have any programming as such for Intercom functionality. I think the Communication Agent needs to be configured properly to have the relevant devices all 'talking' to each other properly. Have a look at this recent thread, as it may help. It addresses an issue with the T3, not the phone, so it is a little different, but perhaps some of the steps might help, along with just removing the "Start a Call" programming present in your project which doesn't seem to be necessary, and which might even be the source of the problem. Lastly, are you in the U.S.? According to one document I found, Intercom Anywhere only works in certain countries. Just a thought given some of the non-English sounding elements in your screen captures.
  11. Sometimes I've had to bump a post to get some additional attention, and this has sometimes yielded results. In my case, unmounting my surface mount DS2-Mini only required the fine Allen wrench to get the cover off, and regular screwdrivers to remove from the mount. If you have the tools, you could at least check the status of your ethernet cable. You didn't indicate when your Dealer set this up, but if basic functionality like Intercom wasn't set up properly, with some glitch in the Video Quality, it would seem that they would be obliged to fix it, with no additional expense. If that's not an option for whatever reason, finding a new Dealer, or even using one of the Online guys here who can fix things remotely, might be worth exploring.
  12. That screen capture with the black splotches is really strange - I've never seen anything like that on mine. Other than a possible hardware problem, or bandwidth issues, I don't have a clue what would cause that. As for programming for the Intercom, I'm still pretty much a novice myself, with only about 5 months or so since my system was installed. The Dealer I work for did the initial setup, and when I look through it, I don't see any explicit programming as such to activate the Intercom associated with pressing the DS2 call button. It does trigger an announcement, and I added programming to send a snapshot email, but there's nothing there about Intercom. I do see reference to my email address, and my wife's, in the Communications Agent, under the Advanced Tab. But bottom line, I'm not seeing exactly where the Intercom function is otherwise defined - perhaps it occurs when the App is installed. But I don't see programming to initiate a call, as your screen capture shows. I'm not saying what you have is wrong, just that I don't see corresponding programming in mine. You might need to start a post on that specific topic to get the attention of the more experienced guys here, who should be able to address this pretty easily.
  13. Unfortunately, I haven't solved it, and just live with it. In terms of trouble-shooting, I did get a new replacement DS2-Mini, as recommended by some of the support people, but this didn't really change anything. I replaced the Ethernet Connector at the DS2-Mini end, where there was a significant bend present to get the device mounted, but it didn't help either. I've tried different ports on the Router as well. I did remove the original DS2-Mini, brought it inside, and used a shorter, separate cable to connect it to the Araknis Router, and at least for the time I watched it, the Poor Connection error didn't reappear. But since this can be sporadic, I can't be certain that this fully fixed it. I have another thread on the Poor Quality of Night Mode, which might be of interest. Bottom line for me is that I suspect there is an issue with the Ethernet Cable itself, somewhere along the 40-50 foot or so run. As suggested in that other thread, I could buy some tools to check the existing cable, and may yet do that. Replacing it (accessed through the crawlspace) is another option which I haven't yet pursued. We don't get rings to our front door (eta: that often), and so from a practical standpoint, it is more of an annoyance and disappointment, and it has worked well enough when it was needed. Daytime picture quality on mine is fine - it's just the Night Mode which is underwhelming. Are the "black marks/missing spots all over it" you report during day mode? The DS2 Intercom function works fine with my phone and my wife's phone (other than the sporadic "Poor Connection" error message). If yours isn't, two possibilities come to mind: an error or missing element in programming the Intercom function (Dealer side in Composer Pro - connections and such), or the lack of a 4Sight License (which is required for this to work with Intercom Anywhere). Hope this helps some, or at least identify some areas to explore to find a solution.
  14. I was also thinking 2 rooms, since there would be 2 Audio Endpoints. But then there is still the problem of having the TV switch from using its internal speakers or sending it out to the external audio system. Typically, this requires a dive into the TV's menus to make this change, unless there are discrete codes available for that specific function. If so, then it would be dependent on the features of specific TV and its driver, as to how easily this could be accomplished. Or is there a more efficient way of accomplishing this?
  15. I'm sure one of the more knowledgeable members will comment, but the 2nd line of programming needs to be 'nested' under the "If" conditional above it. Just drag the command to where the Question Mark is, and an arrow to the right will show up, showing that you want this nested under that Conditional. I've received a huge amount of help here, as a newb, so just wanting to pay it back a little.
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