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About dirtyceo

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    Control4 End User
  1. dcovach - I saw and replied to your other post about Security Spy for Mac. Considering all the issues with getting BI to work in C4, do you think SecuritySpy integration with C4 is the best route for what we're trying to do? Simply put, I want to get my Unifi Protect cameras into C4 to show the thumbnail view and then live video for the camera I select.
  2. I just installed Security Spy and like it a lot. Need to do more testing but first impressions are pretty good. I may be interested in getting your help to do a remote install. Before we do though, a few questions. Does still thumbnail view work in C4 when I want to see all my cameras at once? I assume the live video feeds show in T3 touch screens and TV Navigators, right? I assume the thumbnails and live video show up on the C4 mobile app for Apple iOS, right? Besides the controller bug, which you seem to have a fix for, are there any know limitations?
  3. Hi JEC - so did you get it to work after you edited the driver so that H264 goes over HTTP vs RTSP or do you still have the issue?
  4. I'm in BI Users tab and I don't see an anonymous account. Do I have to add this account? The only account I see in BI Users is 'local_console" and the "control4" account I created to get the driver to work.
  5. I was able to successfully load the live feed in VLC. It's the same URL that C4 is doing via the "Get H.264 URL". Is there a way to force C4 to use the MPEG stream and not the H264 stream? After reading your stream writeup, I'm still not able to get the live video to work on the the navigator and T3 devices.
  6. ILoveControl - thanks so much for your insights. I'll look into these further today. To your question, I get the thumbnails working just fine. When I click into the thumbnail, I get a static picture, not live video of the actual camera. I'm able to get the thumbnails to refresh. I have the "Snapshot Refresh Rate" set to 1 second; however, it looks like the thumbnail actually refreshes every 10 seconds despite the 1 second setting.
  7. I can't seem to find anywhere on the Blue Iris web interface the H264 URL stream details. It's not showing up at the bottom of the video feed as an overlay. It's nowhere in any of the menus - I've checked every one multiple times. Where can I find this? Here's what I do know: The Blue Iris web interface is defaulting to the 720p profile It's using the H264 codec Stream resolution is 1280x760 Frame rate is 30fpm I'm using the official drivers from C4. I have one camera using the "Blue Iris PTZ IP Camera" and another using the "Blue iris Static IP Camera DAD" as a test to see if it's driver issue. Neither is letting me see live video on C4 navigators. Here are some screenshots of what might be useful.
  8. Appreciate the help! But, I'd rather stay away from any Remote Desktop sessions. Just too close to home. With that said, here's what I've found out. I was reading the Help docs for the C4 Blue Iris driver and under "RTSP (H.264) Port" it says the following in RED font: "Important: H.264 is currently available for viewing only on mobile devices and within Composer." Well, I guess that sums it all up. Is that really possible? That C4 devices can't display live video feeds via RTSP using H.264? I can't imagine Unifi G3 cameras are the only cameras that leverage RTSP and H.264. Is there a different Blue Iris driver out that that resolves this?
  9. Whoever gives me a suggestion that gets live video to work on C4 devices via Blue Iris and Unifi G3 cameras, I pledge I'll send them $100 bucks via PayPal, Venmo, or whatever! I'm desperate to get this to work.
  10. Update - I've tried everything and still no live video in C4 devices, only static images. Here's what I tried: Tried using lower quality RTSP streams without success Tried making my Unifi camera a standalone camera, connected to the camera directly and tried all the different RTSP streams without success Pretty much fiddled with every single setting one by one in the NVR, the standalone camera, and Blue Iris without success So odd how everything works in Blue Iris and in the C4 mobile app but it just doesn't work on C4 devices. Crazy! I have no other options at this point.
  11. I just saw under the Unifi Protect admin console that I have lower quality RTSP streams I can enable - Medium (1024x576) and Low (640x360) - It's currently set to High (1920x1080). I'm thinking the High is too much bandwidth for C4 devices. I'll report back once my C4 integrator makes the changes.
  12. Hi - thanks for your reply. Yes, the "Publicly Accessible" option is not checked Under the "Camera Test' tab, all 3 tests work and pass The current frame rate is set to 30 and we've even tried lowering it various rates without success It's really bizarre. Works great in my C4 mobile app but just won't show live video feeds on my EA5 TV and T3 touchscreens.
  13. My C4 integrator connected my Blue Iris to my C4 system. I'm running Unifi Protect cameras via Blue Iris. I have all the latest and greatest C4 hardware running on OS3. Blue Iris camera live feeds work just find in my mobile device but I only get static images on my T3 touchscreens and EA5 on my living room TV. Yes, I'm clicking into the thumbnails to view the live feed but at that point, I'm not getting live video - just a static image. Anyone have any ideas? My C4 integrator and I played around with various settings in Blue Iris and Composer Pro without any success. Is this a OS3 bug?
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