HK1

Hi the receiver of the hdmi extender (Snap Binary B-320-1CAT-HDIR HDMI Extender) is not powering up. If I replace this receiver with another similar product, do I have to reprogram anything in the software .? the dealer wants $500 to replace this and I can find this in eBay for $50 (not sure how much does the manufacturer Snap sell this for as price is only available to dealer) but the quote seemed pretty off appreciate any response on your experience on changing out an hdmi extender or your expert opinion thanks

Thanks for your suggestions! I’m buying an old similar controller ! The dealer has finally agreed to help install and program it. Hopefully it will work out i hope the future controllers make it easier to work and program theses devices

Looks like there was a backup from the night before

Thanks

I never backed up my system or knew that I have to back up. How do I find out whether I have backups? I have a iSight subscription.

After 4.5 years of use controller has failed and with it all tv, doorbells, security system, thermostat, and other systems that work with it is not working or working properly. I asked my dealer whether he will install a controller (same control 4 controller) that I can buy from secondary market like ebay. I told him I would take the risk of its not working. But he mentioned that Control4 forbids its dealer to install its own product from secondary market ( it is saying that BMW dealership won't service its own car if you do not buy it from them). Is this true ? Would a control4 person reply to it ? The dealer had no issue trying to sell me the same used controller that he has but four times more expensive . I have started to have second thought about control4... I wish they would make their system simpler such that we do not always have to rely on the integrators. HK