J to the D

Any texecom experts available for remote support? I have just had a Texecom alarm installed and I have some queries about the set up of smartcom and comip along with integration into C4. The control 4 integration has been done on the Smartcom module but I also wanted use of the texecom app so I have had a comip module installed today. I am unsure if i need to disconnect C4 and use a new IP address. Also would like help with history in C4 and naming of part arms. thanks

Can you not just take the rtsp stream and take that into the NVR and record from there. Surely that would enable history and scrubbing?

Does C4 store all video history like the Nest Hello without an NVR or only event triggered video clips?

That’s what I thought. Time to get the CCTV install done then and I can remove my old nest.

So I used to have my Yale lock integrated into C4 but note this is not supported by either C4 or Yale… In the end I had to remove it from my system as it was causing a really strange zigbee issue where you would turn the lights on from C4 and the lights would go on, then off and then back on again. After numerous hours testing various different issues we realised it was down to the L1! Since it’s been removed there have been no similar issues. You should also note, due to the nature of the multi point locking doors the L1 is designed for, you cannot remote lock. You need the lever to be pulled up in order for the lock to engage which has to be done manually. You can only unlock the door with C4. The L1 also doesn’t track user entries within C4. The old Yale locks would show who unlocked the door based on a pin code but the L1 cannot do that. IMO they just aren’t worth integrating and I am yet to find an alternative. Feel free to message me for more info.

I am hoping to integrate the stream for the chime into a Hik NVR. Has anyone done this? I have tested the stream using media player but would be good to know if anyone has had success.

Yes I am adding generic relays and binding them to the door contacts so I can program but when I click on the alarm there is a tab called zones but it doesn't show anything. It did when it was first installed today but that has now gone. It was an easy way to see if any doors were open.

Today I had a new Texecom alarm installed which has been integrated with C4 and I have a couple of questions I'm hoping someone might be able to answer? 1. Originally I could see all zones, for example I have multiple door contacts and if a door was open it would show, however that has disappeared and I can't figure out why. On C4 it just says no open zones. 2. I am having a number of partial arms. C4 seems to provide the option for "Part Arm", does anyone know how to use these? Thanks

Does anyone know of a way to integrate Flic V2 buttons into Control4? I do have Berto for HomeKit but that doesn’t work with V2 buttons.

Yup, sorry was being an idiot

Is this within the properties tab in system design?

Driver version 99

Is anyone able to help me here? When I look at the Sonos network driver I don’t have any information on “Play Audio Clip”. All I have under properties is the driver version and debug mode.

Were you able to resolve this by taking stream 2 from the chime?

I am currently testing a chime and noticed there are three different streams all of which can be set with different resolutions. Is there a possibility to have the on screen display pickup a stream set to a lower resolution and then the phone/tablet/touch panels pick up a higher resolution?

Fixed the issue. Communication agent wasn't installed before the chime. All sorted now.

Thanks and that's what I thought. I just can't seem to get it to ring the touchpad. I can start a call to the chime from the touchpad but not the other way around.

Random question, do you need to have 4sight for the chime to ring touchscreens? I presume the answer is a definite yes to call mobile devices.

I have finally got my Flic V2 and connected to the Pi using the IOT device driver. Silly question but how do I now surface the button in Composer?

Thanks for the info. I have ordered a Flic V2 to test and see how it goes.

I am already using a Pi with the Berto drivers. Does anyone know if you still need the Flic hub? Also, do the buttons then show as a device in Composer which you can then run programming on?

Yup I’ve had it working for a while now however I’ve just had to take it out. The reality is Control4 state they don’t support the L1 therefore information surrounding the ID of these locks is non existent. In order to ID the lock you press the button THREE times not the usual four. This should ID straight in. So, the reason I have just removed it. For a while I have been struggling with odd behaviour on my lights. When I would use the C4 app the feedback for the lights wouldn’t work correctly and if turning the lights on they would turn on, off and then on again. The opposite would happen when turning off. After many weeks of trying various things, my dealer stumbled across the lock causing the issue. We have just tried the lock being connected to its own controller and zigbee but unfortunately that hasn’t solved the problem. As it stands I will not be integrating the lock with C4. I am also not aware of any other multipoint locks which work with C4. Hope this helps.

Not sure where you are based but I would think twice about a MOIP system. Having installed a J+P 3G system recently for distributed 4k video I have unfortunately had to take it back out and send it back. I am in the UK and despite J+P claiming they can deal with 4k60 it’s actually not the case. The receivers can only receive a maximum of 4k30. In the UK things like sky boxes do not allow you to reduce the frame rate below 50hz which is the PAL standard. The same goes for other sources too. This results in a terrible image on things like football/soccer which is the majority of what I watch. Standard 1080p output worked fine but the moment I tried to watch something in 4k the ball would ghost across the screen. I expect this is because the source was outputting at 50hz but the J+P was only using 24hz which resulted in 50% the frames disappearing. For me, the J+P concept is far better than a traditional matrix but for now it’s just not suitable for 4k. I will say, if you don’t watch 4k sport, you may never see an issue but for me it just wasn’t working. The solution for me was the HDA MHUB Pro 2.0. So far the system has been great and worked flawlessly. For others saying they don’t see the point in these systems, I am a little confused. Maybe the UK market is different but I have numerous 4k tv’s but satellite providers such as sky only allow one 4k compatible box which means an av distribution system is the only way to get 4k content to all tv’s.

It was very easy in the end. Install the module, load the Yale driver and then three button presses (not 4) on the lock to discover it. That was it done.

I have a working L1 in C4. Took me ages as both Yale and C4 claim they are not supported and do not work. That is not the case and will integrate.