Smess

sorry yes its a NK-1, the router is from the service provider. when you say static you mean the ip address for them was fixed? Xfinity was 10.0.1.1 or something and at&t is 192.168.1.0 if that helps, sorry I am clueless to this stuff and they guy told me don't ever go in that NK-1, you can play around with the wk-2s and swithches all you want. I have access to the NK and the AT&T but wouldn't dare touch them without some expert help. happy to pay thanks

I have two wk-2s that used to be wired to my pakedge router, I changed from Comcast to AT@T fiber and I don't know how to make the changes in the router so the wk-2s are wired directly to pakedge switch on a POE port but they are giving off no signal at all. thanks in advance

Unfourtunately a little Japanese to me, C4 my living nightmare thanks :(

After the final straw with xfinity turning my service off for a mistake in appying payment to my wrong account I finally decided to give AT&T Fiber a chance. They installed their supplied BGW320 wifi modem/router. There are four outs on the unit, do I run one to my RK-1 or do I need to bridge or something? The wifi does not throw that far and the unit is located in the garage so I just assume leave it that way and let me WK-2's do their normal job in the rest of the house. Any help would be appreciated, happy to pay for help. Thanks in advance

First time seeing this, happening on all my WK-2's when I make a simple change and click on apply in the Wireless area. Same thing I have always done all I was doing was adding guest network and changing wifi password on outdoor WK-2 Any ideas? Anyone else having this happen. Firmware is up to date?? Thanks

My c4 was programmed by a dealer to turn on all front and rear soffit lights and front and rear sconces at sunset and soffit lights off at sunrise and sconces off at 12:30 am In addition I added for patio downlight and summer kitchen lights to come on at sunset and off at 2:30 am, this was done by me. After blaming girlfriend and housekeeper for touching the lights and screwing up the cycle I placed light switch covers on the automated switches. I then realized it was not anyone causing the problem, it was the system. Strange thing is the patio downlight and summer kitchen lights I programmed work like clock work. The dealer programmed soffit lights and sconces are a different story. Sometimes the sconces come on and not the soffit lights and sometimes the soffit lights and not the sconces. There is no pattern I can see, they rarely (soffits only) do it at the same time where none of the the two types come on, its always one or the other. There are front and rear sconces and soffit lights, front is one switch and once string, rear is three sets (east, west, and cabana) as I call them. I can't swear to it but I am pretty sure the front soffits come on but not the rears and vice versa but sometimes all of them don't come one and other times one or the other. Any ideas? All equipment and updates are up to date. I have been though two dealers and tried a remote dealer here on the forum that flaked on me ( my biggest complaint about c4) I wish c4 would just manage my already set up system and charge me because this dealer disaster is what will make me never buy the product again. Alexa and Kasa and Temo have been more reliable that c4 but they don't do music and cameras. Any help would be appreciated. Thanks

Sorry housekeep or girlfriend must have thrown away, I fired them both

Thats the answer, and the writing Panel on the wire should have been a dead give away but I always thought that thing had some direct data plug. thanks for the help

after parting ways with my second dealer I am trying to figure out how to keep this thing running until I get new dealer. I just noticed my 7" in wall is not lit or operational. I think I just answered the question, is it run by a poe with an ethernet going in to it? I disconnected that last week and have been trying to figure out what that does?? mystery solved??? thanks for any info

I finally did, thanks DFS settings?? STP settings??

Does anyone know how to disassociate the wk-2 with the nk. If i tuun nk off and try to login it says nk controls this. I have to work I dont have time for this thanks

I mentioned to my c4 guy that i read the wk-2s had to be master reset and he said no he didnt read that. I am removing it. you all are right it seems to run fine without it

PM me directly if you are interested.

The last and final piece of equipment to make the system complete is a third WK-2 and an NK-1 to control the 3. I am still baffled why a single story very wide open floor plan 2800 sq ft house would need 3 ap's but either way I own the equipment and need the NK-1's wifi set up properly. I can not deal with one more c4 dealer, I have had it with them telling me that I need 5k more in equipment every time and based on how much this equipment costs I can't believe that I need 2/3 of it especially considering it is three times more expensive than other equipment that does the same job. Only thing I can figure is they want to be 100% sure they will never have to do another site visit because I spent all the money on the equipment to make them never have to travel again. If that were the case you would think they would offer to discount the product because I am buying the entire shooting match but I do live in the sunny state for shady people. If anyone knows anyone that can set up this simple single wifi band controller or can suggest a way of getting this done any other way I would truly appreciate it, I am happy to pay for a good professional job, it is a vey simple task it is just not in my area of expertise. Thanks in advance!!

Thank you all for your help. unfourtunately my IT/Programmer guy resigned the account yesterday after he changed an SSL Certificate message wording to say “click on here and money can be stolen from your bank account” as a joke and I did not find it amusing. In fact, I found it so not amusing that I said I should report it to Control4 and ask them to find me a new dealer. So here I am with you all helping me. I can leave it plugged in to the pc near by and share it on the network or I can use a Poweline Ethernet adapter and hard wire it. Propbably best to leave it connected to the pc? Thanks again for all your help!!!