LarryJ

Not sure if anyone has engaged support on this. FWIW, here is what I believe is the relevant output from my iOS app when I receive the connection errors (note the portion in red).

I believe I have solved the issue. In the event anyone else runs into this, I leverage a pihole on my home network (DNS sinkhole) and after digging into this issue further I noticed that requests for sdk.split.io were being blocked. Once I whitelisted this site I was able to get the Voice Scenes page to load without issue. Thanks to all who made suggestions on potential fixes.

Few more points: I've tried multiple browsers / computers I have existing voice scenes (already have the driver installed, and am able to modify via composer HE) To the cert issue, I posted an issue in another thread but when I try to connect to my system remotely via the ios App I receive an error about 'Warning Insecure Connection. Unable to verify the security certificate presented by your controller. Disconnecting.' Within customer.control4.com it shows my 4sight license as active (as best I can tell).

Hi All, I am trying to access the Voice Control portion of customer.control4.com and all I get is a spinner that continues forever with a message that says 'Looking for voice providers...'. My 4sight subscription is active, and things are seemingly operating fine within the house. Anyone have any ideas - or have a secret for getting customer support help with website issues? I've tried multiple browsers and computers. Thanks.

Would be happy to take it off your hands!

Same issue here! Have deleted and re-attempted connection to my system, and continue to see the same issue.

My primary frustration with C4 over time has been the lack of access an owner / user has had historically to make seemingly simple changes. Rather than pay what I believed to be very high rates to a local dealer to make some simple tweaks, I would instead try and hack things together myself - with moderate success. I would use C4 for 70% of something, and then fall back to a device(s)-specific remote(s) to bridge the last 30%. Over time this wears one (and his wife) down. After reading about Alexa integration on these forums and poking around a bit I saw Mitch's name consistently come up, so I decided to reach out. Mitch was immediately responsive, spending more time than was originally planned to help catch my system up and once again turn it into a true pleasure to work with. The remotes are gone, except for the C4 remote, and with the Alexa integration Mitch has helped enable for me I expect even that will disappear. Many thanks to Mitch for his support, and patience. I would absolutely recommend Mitch to anyone that finds themselves in a similar boat, or simply looking for a knowledgeable, friendly, and fair expert to work with. Thanks Mitch (my wife says thank you as well)!