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Steve Hammond

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About Steve Hammond

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    Control4 End User

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  1. Cool, I’ll keep that in mind as this URL may become quite useful. Thank you
  2. I wasn’t sure it was a good thing to upgrade the alarm panel, but based on your comments I really sounds like it was a wise choice... and integration sounds way simpler than wiring a serial cable to the C4 controller. I’m asking myself if integration requires a minimum OS version on the C4 side, as my controller is only on OS2 and cannot be upgraded to OS3. Where can we find such information?
  3. Great to know. It looks like it’s even simpler with this panel than it would be for the current one I have. I think they Include the Alarm.com online service, but once I have it integrated I’ll see if it is still required and I could pay for C4 InSight instead. Thank you guys
  4. Finally when I contacted the alarm company to get connected, they told me they will upgrade my system with new hardware. In the contract, it is said to include the following: QOLSYS IQ2+ 319MHZ and POWERG and a few items such as door detectors etc. a quick search on the Internet shows this https://qolsys.com/iq-panel-2-plus/ I do not know if that can be integrated with the Control4 home automation, but I know the new system will include remote access with a phone application. That’s already a good thing. They offered also door bell camera, but it was also a monthly $10 add
  5. Ooohhh damn, I’m disappointed in me... I found the source of my problem, and it had nothing to do with the C4 controlled switch, is it purely electrical... The switch in the entrance hall is not even connected anymore to the porch light. It is only controlled via the C4 system wirelessly (via probably the switch that is in the living room). My guess, after I looked back at the system, is that before the C4 home automation system, the entrance switch, the living room switch and a third one located in the baseman (that I forgot as I never used it personally) were probably connected in
  6. Yea I realized I was investigating it as a single switched light, but it is a 3 way minimum, I have another Control4 switch in the living room controlling that light. I also have a standard switch in the basement that I do not know what it’s used for, but since the lights don’t light up, it may be a 4 way controlled light... I’ll investigate that tomorrow!!!
  7. I forgot to mention but it is a 3 way switch to the porche light, and standard for the exterior lights. It sure worked when we entered in the house. I remember playing with the iPhone app to adjust the light levels and it buzzed a bit. That’s why I’m not sure if it is related and if it could have burned the circuit in the switch. But on the other side, if I want to control the lights from the switch, normally the switch needs to be in the middle of the black circuit to activate/deactivate the circuit. I don’t see that anywhere. And the circuit for the exterior lights cannot be th
  8. Hello, I have a C4 light switches that is behaving abnormally. The switch has a 4 controls programmed on it. Two are programmed (top and bottom) to a scene and work fine. The one at the 3rth position is for the exterior lights and also works just fine. The one that is bugging me in the one name “Entrée” (means porche in French, that the second one). When we took possession of the house, everything worked just fine. Then, the porche light stopped working, just after I played with the poche lights with the C4 app on my phone. I was under the impression it was related to the porche lam
  9. Thank you. by the way, I have an IO extender that has 3 serial connections available so that should work
  10. Ok when you mentioned cat6 that’s when I concluded you ment Ethernet. The controller is two story higher than the alarm panel. I know they left a few cables in the walls, not sure if they are Cat6 or Cat5. Maybe for a serial connection it does not matter though
  11. I found the product page for this item: https://www.security.honeywellhome.com/product-repository/4232cbm Nothing says it works over Ethernet or Wifi, I guess an extra module is required as well?
  12. 😅😂 I admit, the way it is seen today, it looks like it is not in service yet, which is the case! We moved in only a few months ago, late May, and since we are working from home, the alarm system not connected is not really a big issue, but I'll call soon. The battery is on the floor at the moment. Just disconnected as it is not yet programmed correctly I see, I should have searched before answering. I was not aware that HoneyWell was offering that type of service too. I do not intend to have multiple systems in the house to control it. That's one thing I like about Control4: everythin
  13. @joecheech Do you mean here that I cannot wire the panel to send alarms to a central such as ADT and also have the alarms triggered to C4 for extended feature? If so, that kills my dream and I may have to replace everything!! Thank you
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