Hi,
Please help me running my system back online.
I am second owner of my house which already been installed with control 4 system , Lights . intercom, yale lock , garage door , two camera ( one is door bell ) was running on system .
I wanted to transfer ownership to my name from previous owner so contacted dealer who installed this all but no luck . He replied once that he is no more c4 dealer. And now he stopped replying .
I am noob and one day decided to reset it after reading on other forums but misundertood the wording and Had hard reset the controller . now I lost everything. I had contacted control 4 they could not found my system and was advised that I need visit from ac4 dealer . After many contacts a local dealer visited and he was asking for back up files from old dealer othervise everything needs to be reproggramed and it will cost me a lot. I tried asking back up files from the dealer who installed it but as i mentioned no luck he is not replying. So now I lost everything and system is kind of junk at the moment. ( photos attached with system information)
My question is. is there any way any of you Guys can reprogramme remotely ? ( not even sure weather it can be done ) . Local dealers are very hard to contact with here in Melbourne , Australia. And no one seems interesting doing it .
If its possible to do it remotely I am happy to pay for it if it dosent cost me arms and legs.
I am noob to control 4 but can do some technicla things .
Any help or right direction is greatly appriciated ( also happy to pay for the service or yout time )
Thanks