I have a Yale front door lock, it has been working fine for 3 years, the batteries died and I replaced them, the lock is still talking to C4 and I can toggle lock / unlock status, C4 is not controlling the actual lock, is there something else that I need to do?
I also noticed that when the batteries died another lock that was deleted from C4 (Baldwin) has re-appeared in same area, could that be the cause of this? Looking for any guidance on how I should troubleshoot.
I also noticed that The pin code for lock is also missing in C4, is that required?