Sounds like you have a bad engine, a few months ago I went through this, swapped out with a new one and it worked immediately. The defective one was purchased from Amazon so not sure what to do with it
I would suggest disconnecting the sensor at the gate temporarily to see if the issue disappears
If it does go away then the problem is the sensor
It could also be that the magnet is on the fringe of triggering the contact an a small movement of the gate by wind or whatnot is triggering the sensor
I just used a generic one from Amazon. The other thing which was essential to make it reliable in my case was to update the projector. There was an update last Aug or around there that increased compatibility with JVC & many fiber HDMI cables
I actually have an RS3100, madVR and the same bullet train cable(15m though), it works but needed a voltage inserter at the madVR
We also have a client with an RS4100, madVR and an Audioquest CherryCola 15m, also no issues once we added a voltage inserter
Your frustration is misplaced, the person you SHOULD be blaming is the person who bought the driver for you… for not telling you how it works and also for not taking care of you.
FYI - DC doesn’t suck
I’ve seen this as well except that it appeared to happen after a rack power cycle. A zone would be on, music playing for no particular reason even though navigators say everything is off
Turning the zone on then off again would resolve it until the next power cycle
That was last summer and there was a matrix firmware update last fall and I haven’t seen the issue crop up since so maybe ensure that the matrix is up to date
MyQ just removed compatibility with Clare which was an official integration
Is there anything stopping MyQ from working with C4 (thru the Intrinsic driver)at some point down the road?
That would kind of suck and we typically don’t get those but is there a certain demographic or system size where the client would call at an unreasonable hour?
The one time we did get that call….. the old “nothing works” on a Sunday night from our biggest client who’s only 10 minutes away. He was right, nothing worked. A water line above the rack leaked and water managed to get into the primary controller. So Assist wouldn’t have been able to do anything in that situation anyway
If you’re really concerned about audio quality, look at SeymourAV, their XD material is phenomenal and the image quality is fantastic
Perforated screens like Stewart seriously hinder audio, they even have electronics you’d put in the signal path to compensate
Woven screens like Seymour and other don’t need compensation because they don’t affect the sound much
There’s a reason that the high end booths at CEDIA and mastering studios are moving away from perforated….
Part of the reason for this program is because there are so many C4 owners that have been abandoned by their dealer or have had conflict and parted ways, this gives the customer a way to deal with C4 to have issues resolved although I’m not sure how that’s going to go with how we’ve seen some systems are put together… they need a bomb not tech support
Another aspect is to let the integrator work on new jobs and not get bogged down with service requests which I think is a complete crock of crap, if you’re so bad at putting systems together and business in general that you can’t figure out how to put together a reliable system then service the minor issues that might crop up then C4 should have a mechanism is place to at least delist that dealer from the dealer locator
It’s embarrassing that Assist is becoming a thing but it speaks to the quality of dealers in general and not the C4 product which we find to be quite reliable. Other snap products like their amps and hdmi extenders are piss poor and we haven’t used them for a number of years
I like the idea of what this product does
I’m not excited that Snap has yet to announce what the 3 year license cost is for this thing to continue to work
Is it $100 or $1000, all I’ve heard is crickets