ashwinmj

For the 2 days or so that the lock did work for me before HomeKit integration completely broke - I didn’t need to use the bridge for remote access via HomeKit. I was able to use HomeKit remotely using just the lock (with or without the C4 Zigbee module inside) and an Apple TV.

My understanding was that the WiFi module/bridge are intended only for Yale app access remotely and HomeKit communicates via Bluetooth only. I believe this is the case for all of the Yale Assure Lock 2 models - the original, the Home Keys model, and fingerprint model.

I just heard back from Yale a few hours ago on the issue I was facing with HomeKit and the lock - the lock needs to be replaced! so it worked for all of 2 days with the Home Keys! The 2 days the HomeKit integration worked for me, I was able to control the lock via HomeKit through WiFi. My HomeKit hub is the first gen Apple TV 4k.

I'm actually having trouble with my lock. Home Keys was working great with my phone, but with the watch it would stop working in spurts. To rule out any set up issues, I factory reset the lock. Now the lock fails to add in Home Kit. I talked to both Yale and Apple support. Right now they're clueless, and it seems like they might need to replace the lock.

My WiFi is strong as well, using a Unifi setup. I don’t suspect that to have been an issue when I tried it out. One difference though - I used the August Connect WiFi bridge. I never tried the Yale WiFi module. A disadvantage of the module though is that it drains the battery on the lock a lot quicker.

My setup wouldn’t be a fair benchmark for the response time. The extent of my ZigBee network is a Core 1 and the Yale lock, that’s it. The distance between the two isn’t a lot, but there are several obstructions. That said, the response time varies from 1-4 seconds, which is the same as what I experienced with the first gen Assure Lock. Someone else with a more extensive ZigBee network might be better to comment on the response time of ZigBee vs Wi-Fi, but I’ve heard it’s a lot quicker on ZigBee. When I did use Wi-Fi, it sometimes took as long as 15 seconds for a response and sometimes commands completely failed as well.

I have good news! The Yale Assure Lock 2 Plus (with Apple Home Keys) works with the C4 ZigBee module! I was using the module in my older Assure Lock gen 1. I swapped out the module to the new lock and registered the module in the Yale app, and it all worked immediately. Nothing had to be done in C4. I haven't tried it in the model with fingerprint, but I assume it would be the same since the Verge article made it seem like the fingerprint version has wider module support than the Home Keys model.

I used that for a while with my Assure Lock 1st gen. It was very unreliable for me - the status of the lock would often mismatch in C4 and commands from C4 would often not lead to a physical action on the lock. I worked with Cinegration as well to debug these issues, and one of their driver updates about a year ago was based on their fixes for this. The update reduced the frequency of the problems, but didn’t fix it completely. Has your experience been good with the driver?

I came across this as well in the article about an hour ago. What I understood from my read of it is that the fingerprint version won't support the z-wave module for now, but it will in the future ("Z-Wave module compatibility is coming soon"). And the Apple Home Keys version won't support the z-wave module at all ("won’t work with the Z-Wave module"). I also assume that if z-wave won't work then zigbee won't. I was thinking of canceling my order when I read this. Is there anyone in the US who's planning to test this out? I live outside of the US, so it would be a hassle to return it if it doesn't work.

If it’s just a single task of unlocking the door remotely, the Yale app is a lot quicker than doing it via the C4 app in terms of the number of taps and load time. With Wi-Fi connectivity, I can also get access to the Door Sense status in C4. Nope, I have 4Sight

Do you know if I can use the C4 zigbee module and at the same time pair a Yale wifi bridge to the built in bluetooth of the lock? That way there would be both C4 zigbee integration as well as Yale app connectivity even when not in bluetooth range.

Super interested in this driver. The Sleep Number remote is way too complicated for my mom, and the driver would open up a whole set of possibilities for easier ways to control the bed.

I’ve pre ordered the Apple Home Keys version. I’ll know soon if it works with the C4 Zigbee module. I wish they had a variant with both Apple Home Keys and fingerprint.

I don’t know about this. Would be awesome if you can elaborate on this a bit more.

I have the C4 Zigbee module with model number “AYR202-ZB-C4 V5.0”. How do I pair this using the Yale Assure Lock 2, since it doesn’t have the gear->7->gear->1 menu setting like the original Yale Assure Lock did? @Dueport looks like you managed to do this successfully?

From what I’ve understood, yes all versions support Apple HomeKit, but only the Plus variant supports Apple Home Keys as well. Yeah, seems like all Assure Lock 2 models have Bluetooth built in. It also seems like you can get the Wi-Fi access either by using the Wi-Fi module or the Wi-Fi bridge. I wonder if this allows the usage of the C4 Zigbee module and the Wi-Fi bridge at the same time. Seems like the best of both worlds. I agree that fingerprint is the safest - no one can “steal” it. But with Apple Home Keys, my understanding is that there’s an express mode that can be disabled or enabled - if it’s enabled Face ID also needs to be authenticated first to use the Home Key. I guess if someone could get past that, they could do a lot more damage with the phone.

Yes, they support the modules just like the standard Assure Lock 2 - these are just variants of the Assure Lock 2. The fingerprint version is called Assure Lock 2 Touch and the Apple Home Keys version is called Assure Lock 2 Plus. Similar to the standard Assure Lock 2, they sell them as either Bluetooth only without a module bundled or as the wifi version with the Wi-Fi module bundled. The pre bundled z-wave options don’t seem to be announced yet. I talked to Yale and they said these will be available to buy from the 27th of this month. They also said the Apple Home Keys version is going to be a key free variant only. Here are the links from the Yale site: Fingerprint, bluetooth only, key free https://shopyalehome.com/products/yale-assure-lock-2-touch-key-free?_pos=8&_sid=868e5f8cb&_ss=r Fingerprint, Wi-Fi, key free https://shopyalehome.com/products/yale-assure-lock-2-touch-key-free-with-wi-fi?variant=41587613368452 Fingerprint, Bluetooth only, with key https://shopyalehome.com/products/yale-assure-lock-2-touch?variant=41587625656452 Fingerprint, Wi-Fi, with key https://shopyalehome.com/products/yale-assure-lock-2-touch-with-wi-fi?variant=41587625754756 Apple Home Keys, bluetooth only, key free https://shopyalehome.com/products/yale-assure-lock-2-plus-with-apple-home-keys?variant=41587602653316 Apple Home Keys, Wi-Fi, key free https://shopyalehome.com/products/yale-assure-lock-2-plus-with-wi-fi-and-apple-home-keys?variant=41587602358404 Here are the links from Amazon: Fingerprint, Bluetooth only https://www.amazon.com/Yale-Assure-Lock-Touch-Black/dp/B0CBN9RYHJ?th=1&psc=1 Fingerprint, Wi-Fi, with key https://www.bestbuy.com/site/sku/6554594.p?skuId=6554594 Apple Home Keys, Bluetooth only https://www.amazon.com/Yale-Assure-Lock-Plus-Apple/dp/B0CBNC61TM Apple Home Keys, Wi-Fi https://www.amazon.com/Yale-Assure-Lock-Plus-Wi-Fi/dp/B0CBN988QK The only one in stock now seems to be the fingerprint, Wi-Fi, with key at Best Buy. @Dueport what do you think about the compatibility of these with the C4 zigbee module?

It looks like Yale is launching two new variants of the Yale Assure Lock 2 - one with fingerprint and one with Apple Home Keys support. Does anyone know if these new variants would work with the C4 zigbee module AYR202-ZB-C4? I saw on another thread that it works with the standard Assure Lock 2, but I’m wondering if it would with the 2 new variants as well. Yale customer care also told me that any Assure Lock 2 won’t work outside of the US and Canada, as only the Yale Home app is supported in other parts of the world (as opposed to the Yale Access app in US and Canada). Does anyone have any experience using the Assure Lock 2 outside of US and Canada? Thanks!

I'm seeing the issues in a few of my devices. The missing wallpapers are in specific rooms only, and the rooms for which they are missing are different on different devices. All wallpapers are custom images that I've uploaded through the app.

@Jonathan, C4 Engineer I have had the exact same problem for a while now. I have 6 cameras - 1 DoorBird door station and 5 Hikvision cameras. The DoorBird's thumbnail works fine, but the Hikvision cameras thumbnail's usually take a long time to load only on the iOS app. I don't see this problem on Android or my T3 touch screens. I've tried 2 different Hikvision camera drivers, and it's the same problem with both of them. Director: 3.2.4.615802 Main controller: EA-3 iOS device: iPhone 13 Pro (I see the problem on iPhone 11 Pro and iPhone Xs Max as well) iOS app version: 322.19.0 iOS version: 15.4.1 Thanks for your help. I'm sending you a DM as well, if that should be easier.

The app is super quick with the new update! Thanks to the C4 team for making this happen! Would this update also fix the discussion I had started in the thread below: It's a problem I've been facing for a few months even when using the app on the local network. Any time the iOS app was opened, after the UI finished loading it seemed like there was no communication between the app and director for around the first 30 seconds. For example, opening lights/shades would show an empty list, watching any source wouldn't actually turn any equipment on until the 30 seconds was over but the app would look like the source was playing, tapping a favorited light wouldn't change the state of the light until the 30 seconds were over, etc. But after the initial 30 seconds or so, all the commands execute as though they had queued up until then. The problem would go away if I removed the system from the app and added it again, but would show up again after 2-3 days. The only solution was to remove and add the system again.

@LewVickers I have been struggling with this problem for a while. I'm seeing it show up in a few different scenarios - when the Control4 controller is restarted, the Fire TV is restarted, and randomly when nothing is restarted/changed. I brought up these issues I was facing on the thread below. However, it seemed like I was the only one facing this problem and it was stable for everyone else. I was advised on that thread that my dealer should report the problem to Control4 - he said he's talked to them about this but I haven't heard back anything.

@videostorm, yes the App Store on that is very very limited. It has probably 5-10 apps only.

That’s exactly what I’m trying to avoid - I don’t want CEC enabled on the TV, but I want a way to be able to control the source via CEC. I was hoping to be able to insert a CEC controller between the source and the TV, and and have CEC enabled only on the source and controller. That way, I get CEC control of the source without letting it affect anything with the TV. The source is a Facebook Portal TV. I think it runs Android, but I’m not sure. Is there a way to find out? It also has a USB-C port, but Facebook says it’s reserved for future use. @videostorm any recommendations on how to figure out if it works with IRUSB?

When I had the status wrong in C4, I checked the status via IFTTT and it was fine there. An alternate option could be to integrate the lock with Control4 via IFTTT, since there is an IFTTT driver for Control4.