Don’t worry, its the Chime. Your dealer can’t do anything.
I am an ex-dealer, training in Utah, work with C4 for years. I now contract now and then, and I personally have had C4 for 10 years+, and composer pro.
It needs constant baby sitting. Motion is too sensitive or not sensitive enough. Doesn’t record events. Doesn’t continually record, or make dual clips. Motion is slow. No intercom. No calls to group/phone. Dropped camera constantly.
I haven’t opened composer for one particular item so much like I have for the chime. It’s irritating. And it’s so expensive.
/rant