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ImaC4Noob

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Everything posted by ImaC4Noob

  1. Hello Folks, I hope someone can advise the best course of action. I'm working on a take-over job, quite a large one. My customer is experiencing erratic behaviour with Spotify. In the Spotify app, a song will play for a few seconds and skip to the next and the next, and so on. It doesn't happen all the time, but enough for the customer to get frustrated. Also, speakers often disappear from the available devices in the Spotify app. I read the documentation, and I've noticed the following statement There are a maximum of 11 instances of this driver allowed per project. Any additional instances added will not operate correctly and may cause problems for the other working instances. Now on this project, there are 14 instances of the Spotify driver. Could this explain why the skipping is happening and the devices disappearing? I'm assuming this is the case, but I wanted to hear the thoughts of the experts
  2. Ok thanks a lot for your help guys - I will have play tomorrow.
  3. I couldn't get this to work my end... ok thanks I will test this out tomorrow
  4. Thanks for responding - Its good to know that you've been using C4 for such a long time. I'm defo going implement the fallback connection in key locations as cyknight suggested. With regards to the adaptive phase dimmers, I'm surprised that C4 haven't come up with a solution to turn on/off the loads in the event controller / network down event though. I have RA2 select installed in my house and the main reason for installing it was because I can still control the lighting loads (via the Picos) even when the network/bridge is down. As mentioned in my previous thread - I'm worrying about nothing
  5. Thanks Cyknight, your response is reassuring. I know about the AUX override which is a good feature. As you say, I'm over worrying. However, I have read a lot of the bad reviews on trust pilot from customers who complain about their dealer and how Control4 doesn't work properly. I don't wont to be one of those dealers, therefore I'm focusing on handover / documentation / Composer Home / FAQ's etc so in the event of a serious issue the customer doesn't get in to a panic and will know what steps to take before calling my helpdesk (maybe I should consider using Parasol for piece of mind) Customers are happy when things are working, but very impatient and frustrated when things don't As you've stated, it's not a common occurrence for things to stop working, but I'm a sucker for having all my check boxes ticked Thanks again. This forum is helping a lot
  6. Thanks for your response lippavisual - The wired keypads are connected to the bus but I cant seem to figure out the fallback setting. I will spend sometime on it tomorrow no doubt I will sort it With regards to the wireless dimmers - What do you recommend I do if the controller fry's for some reason (I know this shouldn't happen, but still) should I tell the customer to reset the dimmers and then reprogram them / restore from backup when I have a replacement controller? - or am I worrying over nothing.
  7. Hello Forum, Hope you are all doing well! I'm loving C4 and have embarked on my first major project - so exciting! So, I'm working on new project and I'm testing a lot of the customers kit in my C4 LAB. I've wired in a centralised lighting panel and was wondering what happens in the unfortunate event the C4 controller goes down/offline. I read in the documentation that I can program keypads to "fallback" in the event of an outage but the documentation is quite vague and I don't fully understand how this is implemented? - I was hoping you experts might be able to point in the right direction. I believe this also works for wireless adaptive phase dimmers, but I cant seem to get this to work either - I've programmed the keypads to switch on the respective loads but when I switch the controller off or unplug the network cable the keypads don't do anything (they do work when the keypads is removed from the mesh) I understand that my lack of experience is the problem and the above issues are easily resolvable. Thanks in advance!
  8. Thanks to everyone who has commented. I'm glad I've joined the forum.
  9. Thanks ever so much for the comments guys. I think I will change to a switch.
  10. Hello Guys, I'm a long time reader on this forum, but first time post! I'm currently working on a take over job, and I've noticed that all the extractor fans in the bathrooms are connected to a 8-Channel dimmer. Everything seems to be working ok but I wondered if this is the correct way of doing things. I thought extractor fans had to be wired to a switch and not a dimmer. I'm not an electrician / and I'm just starting out with C4 so my knowledge in this particular area is quite limited. Any advice would be appreciated.
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