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benwhitley

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  1. Thanks for the advice mstafford388. I ensured everything is updated and that there is no funky programming. The problem still persists. The SkyQ shows up as the required AV paths in the correct room and all endpoints are connections are standard. All I have in this room (the only room in the system) is SkyQ, Apple TV, an EA3 and a surround sound system. Really bizzare.
  2. Hi all, I'm wondering if there is a simple fix for an issue I have with a small C4 setup. I have an EA3 in use in a cinema using a projector as a video sink and a meridian surround sound setup. I want to be able to switch between a video source (such as SkyQ) and an audio source (such as TuneIn) without the following problem occurring. The problem I have is as follows; Client selects to watch SkyQ (Video and Audio present) Client changes to listen to TuneIn Radio (TuneIn Audio present, SkyQ video still present (no problem)) Client selects to watch SkyQ again (Video and Audio present) Client has no control of SkyQ anymore (No IR codes are now being sent - Problem) I can still see that the TuneIn audio session is still in use but I cannot end the audio session without it killing the video session as well. Meaning ending an audio session turns the whole room off. Because we are using a laser projector this takes time to turn off before it can be turned back on. Any suggestions how I can end the audio session without turning the room off?? Thanks all, Ben
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