namayumi

Hi, I'm brand new to C4, I did a quick research on home automation and bought a control4 product at auction here in Japan (it´s like eBay in the US), and only after I found out I needed a dealer to configure it, as there is no representative here. If there is someone who can register or have an alternative, as I said I'm new to c4. Regards.

Hi Andrew Luecke, Thank you for the help, I've already looked for an online dealer but I haven't found it yet, Maybe I'll find an online dealer here inside the forum. Cheers!

Hi Andrew Luecke, Thank you for the help, I've already looked for an online dealer but I haven't found it yet, Maybe I'll find an online dealer here inside the forum. Cheers!

Hi, I did a quick research on home automation and bought a control4 product at auction here in Japan (like eBay in US) and only after I found out I needed a dealer to configure it, as there is no dealer here in Japan, I tried to contact Control4 Customer Advocacyy, but they said the following: Hello Nakao,Thank you for contacting Control4. I'm sorry regarding your question, as we do not have any support in Japan currently. We don't sell any product there, and we only sell through authorized dealers.I'm not sure how the equipment you mentioned was offered as auction item, as again we do not sell direct. You would likely need to return the equipment as there is not an option to buy or service equipment in Japan.I apologize for the inconvenience, please let me know if you have any questions.Thanks, I bought the products: C4-CA10 Remote control Neeo C4-VDB-WBL C4-T4IW10-BL Looking for alternatives. Regards.