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Remote stuck on waiting for network.


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I've had it happen pretty rare but you may want to reconnect it to the mesh. If you don't have ComposerPro or remote assistance from dealer that'll be a problem though.

Just tried Step 1 with my SR250 and it did not require reconnecting to mesh so you won't need Cpro or dealer. Use Step 2 if Step 1 doesn't work however it will require reconnecting to mesh probably with dealer assistance unless you have Cpro.

Step 1: On the SR-250 press #, *, 1, 3, 4, 1, 3. This will remove the SR250 from the mesh and rejoin.

Step 2: Room Off, #, *, 1, 3, 4, 1, 3. This will remove the SR250 from the mesh completely and force you to readd it manually and identify it in Cpro.

Let me know what fixes it for you.

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  • 2 weeks later...

I have the same problem. I've tried all the steps above without any success. One interesting note, I can connect to my controller from my iPad w/ wifi. Perhaps the zigbee electronic component in my SR250 might have gone bad after 2 1/2 years. Does anyone know how much a replacement cost for the SR250? Anyone have any luck getting past the "Waiting for Network" by replacing the remote?

Thanks,

Kevin

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When I run run command 0, I get the following message that get's incremented by 1 every 3 or 4 seconds. I quit after about 15 minutes and gave up. Here's the message that flashes:

TEST Ch - FW00.00.08

P0000 L0000 BC 55404

EUI 000fff00004149be

No Network

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Assuming the ZigBee mesh is up and running (ie you have other remotes or lights that work fine) Doing the above should work - provided you have access to composer pro. If room off, #,*,1,3,4,1,4 doesn't say "leaving network" and a subsequent 4x "control4" button doesn't say scanning, It's likely the remote. If it DOES say scanning then says offline you may want to look at the zigbee mesh

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Thanks for the help Cyknight. The ZigBee mesh is up and running - I have a second remote that works. When I try: room off,#,*,1,3,4,1,4 - I get: "Scanning" and then a few seconds later I get "No Network Found". Pressing the red "Control4" button 4 times also returns "No Network Found". Is this likely because I don't have access to Composer Pro? Or perhaps the remote is bad from dropping too many times (I have 3 kids).

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The remotes tend to take quite a beating, and it does sound that at this point the remote has completely left the mesh (or pressing C4 button 4 times shouldn't start a scan.

In this case, even if already ID'd in the system, ZigbeePro needs to be "opened" to allow the remote to join - which requires ComposerPro

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