Gary Leeds UK Posted October 16, 2013 Share Posted October 16, 2013 (edited) My systems is working well, However I can not connect - Keep getting unable to authenticate to director. Does anyone wish to have a look at - dialling in ?? Based in UK Edited October 16, 2013 by Gary Leeds UK Quote Link to comment Share on other sites More sharing options...
ILoveC4 Posted October 16, 2013 Share Posted October 16, 2013 I'm guessing if you can't connect on-site, nobody will be able to remotely.Hopefully I'm wrong.I'd reach out to DiamondDesign. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted October 16, 2013 Author Share Posted October 16, 2013 (edited) I was going to let them connect via team viewer so they check the network etc My dealers giving me a lead time of 4 to 6 weeks minimum !Who at diamond designs ? Edited October 16, 2013 by Gary Leeds UK Quote Link to comment Share on other sites More sharing options...
ILoveC4 Posted October 16, 2013 Share Posted October 16, 2013 James Graley at Diamond Home Design.You asked about remote services...he offers them and he knows his stuff. Check out this website and fill out the contact us form. He'll get back to you quickly. Or, just trying emailing him from this forum. His user id is DiamondDesign.DH Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted October 16, 2013 Author Share Posted October 16, 2013 Cheers Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted October 16, 2013 Author Share Posted October 16, 2013 Sorted by neil12011 Great Guy Quote Link to comment Share on other sites More sharing options...
ILoveC4 Posted October 16, 2013 Share Posted October 16, 2013 neil is a great guy too! Several on here to chose from.So, what was the problem? Quote Link to comment Share on other sites More sharing options...
neil12011 Posted October 16, 2013 Share Posted October 16, 2013 Thanks for the kind words Gary. Honestly, everything looked good. I manually changed the date and changed an SSL setting, so I assume it was some sort of gremlin type problem. He can connect now which is the important part. Quote Link to comment Share on other sites More sharing options...
Matrix Posted April 2, 2021 Share Posted April 2, 2021 Hey Neil, Following BST time zone change I am unable to connect to the director. The director and system time are synced using system manager, but still can't get on. The navigators are also showing correct time. Would you be able to kindly share how you changed the SSL settings, as this might be the problem I am having. Quote Link to comment Share on other sites More sharing options...
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