AK1 Posted February 25, 2015 Share Posted February 25, 2015 We have had multiple customers with Onkyo and Integra receivers with failed HDMI chipsets. Most common scenario is total or partial loss of HDMI audio / video with analog audio continuing to work OK. These receivers are 2009 to 2012 various models. Onkyo / Integra is offering free repair service, including free in / out shipping, even if out of warranty. For Onkyo you can do it all online http://www.onkyousa.com/Support/service_info.php (select 1st 2 of the 8 symptoms listed) and I believe you have to call in for Integra. Link to comment Share on other sites More sharing options...
Tokead Posted February 26, 2015 Share Posted February 26, 2015 My Onkyo HDMI board crapped out after two years. Just after the warranty expired. The only reason they fixed it was because I saw a letter at the repair centre telling another customer. Glad to see that 2 years later they are being a bit more upfront and active. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
cdepaola Posted February 26, 2015 Share Posted February 26, 2015 Yup, they fixed mine even though it was a refurb and long out of warranty. Way to go Onkyo! Another symptom is loss of network connectivity. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
MakeItAMudLight Posted February 28, 2015 Share Posted February 28, 2015 I'm currently currently getting my out of warranty Onkyo with the HDMI problem repaired for no charge. Thanks again for the help with this AK! Link to comment Share on other sites More sharing options...
AK1 Posted February 28, 2015 Author Share Posted February 28, 2015 Glad to hear it worked out for youSent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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