bayshore Posted June 2, 2015 Share Posted June 2, 2015 Control4 is able to control everything that is controllable through my iAqualink system except for the pool heater. Whenever I try to turn my pool heater on, I receive a pop-up that presents choices for Heater, Solar Heater or Off. My system does not have a Solar Heater, just a standard gas heater. This pop-up occurs in the C4 mobile app as well as the on-screen navigator. My pool dealer tells me I have a standard Jandy dual system install. I have a pool pump and pool heater and a spa pump and spa heater as well as some accessories (waterfall, spa light, pool light, etc.) C4 handles everything except for the pool heater. I have attached a screenshot that shows the iAqualink interface that I have. If I select Heater, C4 turns on the heater but provides no indication that the heater is on. The blue ring does not change to red and the button indicator does not show "On". Then, once the heater is On, even if you know it is on, C4 will not turn it off. iAqulink works perfectly regarding this issue and all other aspects of the pool control. It is only when trying to control iAqualink using C4 that this problem exists. I have communicated with one other user on this forum who has a similar problem. Does anyone have any insight into this issue and know whether/when C4 will be addressing it? Thanks for any help anyone can provide. Link to comment Share on other sites More sharing options...
mstafford388 Posted June 2, 2015 Share Posted June 2, 2015 If i remember correctly (without looking) i believe in the aqualink driver properties there is a check box for using solar or not. might be as simple as unchecking that box. Link to comment Share on other sites More sharing options...
urbanmark Posted June 2, 2015 Share Posted June 2, 2015 I posted the exact same problem on May 12th :-( http://www.c4forums.com/topic/17094-pool-heater-status-not-displaying-correctly-on-control4-app/?hl=pool There is no "solar properties" check box in the new IP driver, but there is in the old "serial driver". Link to comment Share on other sites More sharing options...
Captain2107 Posted June 7, 2015 Share Posted June 7, 2015 I have the exact same issup and the problem is there is no "has solar" check box so the driver doesn't know what to do. On my iOS and touch screen it looks like the heater "red ring" is on constantly. When it actually takes run the pool pun on the pool "water" around the dial lights up and the heater red ring is on - even the heater is NOT on. The. When it's off, it turns black around the center dial, but the red "heater is on" ring is still pulsing. I can send video if anyone wants to see it. Sent video and pictures to C4 thru the app and they said "call my dealer". I upgraded my pool to iaqualink just for this feature and upgraded my system to soothing C4 marketed the hell out of in 2.6 and doesn't work.... Link to comment Share on other sites More sharing options...
am350z Posted November 15, 2015 Share Posted November 15, 2015 Anybody know if this has been fixed? Just pulled the plug on upgrading pool control board to support iAqualink. Sure hope the bug was repaired! Link to comment Share on other sites More sharing options...
South Africa C4 user Posted November 15, 2015 Share Posted November 15, 2015 I don't think any of the minor pool driver issues (Jandy or Pentair) have been fixed. I know C4 is aware of them. I have Pentair (not Jandy) and know the various issues with the Pentair driver remain... Admittedly they are relatively minor, so it is not the end of the world. Link to comment Share on other sites More sharing options...
am350z Posted November 15, 2015 Share Posted November 15, 2015 Hopefully wont be too big of a deal. Sounds like it is isolated to pool heating on the Jandy and we dont heat the pool often. Too bad on this C4 seems to have a "good enough for government" attitude. Link to comment Share on other sites More sharing options...
bayshore Posted November 16, 2015 Author Share Posted November 16, 2015 Unfortunately, regarding the Jandy driver, it is potentially a very serious flaw. You can turn on the pool heater without getting confirmation that it is on. In fact, it will appear on C4 as if it the heater had not been not turned on. In reality, it will be on. It is not difficult to imagine circumstances with high BTU gas heaters where this could potentially turn into a serious issue if left on indefinitely. It seems, since it involves gas heaters and the risks associated with the heating and exhaust process, that C4 would have prioritized this fix. It would seem prudent for C4 to either fix the driver or quit making it available. It will only take one incident for them to wish they had fixed the problem. This forum is evidence that they have been made aware of the problem for a very long time and have ignored it. Link to comment Share on other sites More sharing options...
am350z Posted November 16, 2015 Share Posted November 16, 2015 Understand what you sre saying and agree. My question is, if you never control the pool heater within the C4 environment is it an issue? In the shoukder seasons we may heat but rarely in which case i would just ise the jandy control. Spa reportedly works fine in c4. Link to comment Share on other sites More sharing options...
bayshore Posted November 16, 2015 Author Share Posted November 16, 2015 I'm not aware of an issue as long as you don't use C4 to control the pool heater. The risk is primarily for the people who don't know about the problem, rather than those who do. It can fool you, because it has worked correctly a couple of times. Now I know not to trust it. (regarding the pool heater) Link to comment Share on other sites More sharing options...
am350z Posted November 16, 2015 Share Posted November 16, 2015 It is an unfortunate situation. However, it sounds better than the serial driver. I had serial driver with Crestron. Worked great except the serial adapters would go out all the time, maybe lightning even with isolators. Much prefer the wireless connection this time around. Link to comment Share on other sites More sharing options...
am350z Posted December 29, 2015 Share Posted December 29, 2015 Anyone have trouble with the extra auxiliary controls? When I select an auxiliary control like fountains, it turns on the device then immediately turns it back off. If I hit it a second time it stays on. Same sequence for turning device off, goes off then back on. Hit off a 2nd time and it stays off. Odd. Link to comment Share on other sites More sharing options...
am350z Posted March 4, 2016 Share Posted March 4, 2016 Still having same issue but now auxiliary controls will never stay on. Turns on then immediately back off. Really wish C4 would fix the issues for one of the most common pool controllers! Link to comment Share on other sites More sharing options...
mstafford388 Posted March 4, 2016 Share Posted March 4, 2016 nevermind. spoke before reading far enough up the thread. answered my own question. Link to comment Share on other sites More sharing options...
am350z Posted March 4, 2016 Share Posted March 4, 2016 Aux devices like fountains, deck jet, spa blower, cleaner, etc. Link to comment Share on other sites More sharing options...
mstafford388 Posted March 4, 2016 Share Posted March 4, 2016 are you sure the dealer has the auxiliaries set to the correct type? they should all be toggles. if he had them set to a light type i could see weird issue like what you're describing because changing lights like that would actually turn lights on and off over and over again to cycle through the different options. Link to comment Share on other sites More sharing options...
am350z Posted March 4, 2016 Share Posted March 4, 2016 Good thought. Can i check that in HE? Link to comment Share on other sites More sharing options...
am350z Posted March 4, 2016 Share Posted March 4, 2016 Yep, all set to toggle. Link to comment Share on other sites More sharing options...
am350z Posted March 4, 2016 Share Posted March 4, 2016 Oddly, the spa light was set to toggle. Changing it to jandy light setting solved all the issues. Weird bug! Link to comment Share on other sites More sharing options...
am350z Posted March 4, 2016 Share Posted March 4, 2016 Correction. Works fine from C4 app on iDevices but when using the T3 touchpanel devices turn on then imediately back off. Frustrating! Link to comment Share on other sites More sharing options...
Control4@8293 Posted March 5, 2016 Share Posted March 5, 2016 Whenever I use C4 to control the pool ...suddenly even the I-aqualink ap can no longer see the pool...the RS still works perfectly....and if I only use the Iaqu ap ...no problems at all....only when I start using control from c4 Link to comment Share on other sites More sharing options...
am350z Posted March 5, 2016 Share Posted March 5, 2016 Yep, same for me. Really frustrating. Link to comment Share on other sites More sharing options...
Mikhubb Posted July 10, 2017 Share Posted July 10, 2017 This is a new question about a Jandy Lite2 (LG175NG). The pilot will stay lit and when I jumper TH to PP-TH the boiler runs fine. I have gone through all the testing of the millivolt system and here is where I get stuck/confused as ALL components test fine. At the end of the black TH wire I have 520 millivolt. When I attach the wire to the TH terminal and the test at the terminal I ONLY see 48 millivolts. What could be going on here? What could be wrong here? Thanks for any help. Link to comment Share on other sites More sharing options...
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