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Remote issues


kmonty2

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I am using a Arris Gateway with 3 Media Players for my cable.

I am trying to access the Netfilx app through the MP interface, but when I try to type my email and password into the login screen with the C4 remote it's like I hit the button 2 times. There for I can only input every other letter from the on screen sign in page.

Is there a way to change this setting on the remote? It only happens on the Netflix app on the MP, as far as I can tell. Seems like the remote works fine for all the other features the MP allows, DVR works fine, settings menu is good too. If I use the remote for the MP, no problem inputting the info. But thats hard to do since the MP in the basement and the TV is on the second floor of the house. Can't see the menu.

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