9800pro Posted February 26, 2016 Share Posted February 26, 2016 Hi, so i have Denon X3200W AVR which has 2 separate audio zones. I connected HC250 with hdmi cable to DVD input and with RCA cable to CD input. One zone is Living room and second is Terrace. Now, it works somehow ok, i can listen to two instances of TuneIn or MyMusic in the same time. Issue i have is when music is playing in both zones and i press red C4 on remote the music from Terrace starts playing in Living room. Can i somehow set that hdmi out is for Living room and RCA out is for Terrace? I tried several audio endpoints setups but couldn't get it to work properly. Any idea or help is appreciated. Thx Link to comment Share on other sites More sharing options...
9800pro Posted February 27, 2016 Author Share Posted February 27, 2016 Really, no one...? Sent from my LG G2 Link to comment Share on other sites More sharing options...
Cyknight Posted February 27, 2016 Share Posted February 27, 2016 This sort of effect is EXACTLY why I don't recommend using receiver zone outputs - it's so often a mess. There's a C4 kb article and driver on dealing with this that should force what you need however, could be the audio endpoint driver is in the db with explanation in the documentation tab - not sure. Link to comment Share on other sites More sharing options...
9800pro Posted February 27, 2016 Author Share Posted February 27, 2016 Thanks for answering. I will check driver docs. This really sucks because we have all this possibilities in new equipment this days and we can't use them for what they are meant for. Also i can't really explain to the customer that even if he bought 1000€ AVR he will still need Sonos Amp for instance to get the job done. The problem as i see it is that hdmi is prioritised over RCA output on hc250. So when everything is OFF if i start Terrace first it will take audio from hdmi. Then when i start Living room it will take audio from RCA. And then when i press red C4 because gui is over hdmi the music from Terrace will start playing in Living room. If we could somehow fix that RCA is for Terrace in my example and hdmi for Living room then the issue would be gone. I did manage to get some good results by putting RCA out on hc250 as audio endpoint for Terrace but then when i choose music on T3 in Living room it wouldn't start the room. Is there somewhere a proper explanation of all audio and video endpoints, what exactly they do and some examples...and i don't mean composer pro manual... Sent from my LG G2 Link to comment Share on other sites More sharing options...
Cyknight Posted February 27, 2016 Share Posted February 27, 2016 You're correct, HDMI takes precedence and that's what you're seeing. For what it's worth - that kb article will describe what you need to do - it should work. Link to comment Share on other sites More sharing options...
9800pro Posted February 27, 2016 Author Share Posted February 27, 2016 Are you talking about that "break audio from hdmi" kb? I know that one and it's not a solution here. I need both audio outputs from hc250 to drive both zones independently. Sent from my LG G2 Link to comment Share on other sites More sharing options...
Cyknight Posted February 27, 2016 Share Posted February 27, 2016 No, there's an article on zone 2 on receivers that can't handle hdmi downconversion - that should cover your needs. Link to comment Share on other sites More sharing options...
9800pro Posted February 28, 2016 Author Share Posted February 28, 2016 I'm on it. Thanks again Cyknight. Sent from my LG G2 Found it (analog audio endpoint driver) but can't download the document, i get an error page. They probably doing some maintenance on site. Link to comment Share on other sites More sharing options...
Cyknight Posted February 28, 2016 Share Posted February 28, 2016 2 hours ago, 9800pro said: I'm on it. Thanks again Cyknight. Sent from my LG G2 Found it (analog audio endpoint driver) but can't download the document, i get an error page. They probably doing some maintenance on site. Check the new knowledge base from the dealer site instead of the old kb site. Link to comment Share on other sites More sharing options...
9800pro Posted February 28, 2016 Author Share Posted February 28, 2016 C4 site-dealer login-support-knowledge base? That's the one i tried. Sent from my LG G2 Link to comment Share on other sites More sharing options...
jfh Posted February 28, 2016 Share Posted February 28, 2016 Can someone post the article hear? I'd be interested in reading it and don't have access to the dealer database. Link to comment Share on other sites More sharing options...
Cyknight Posted February 28, 2016 Share Posted February 28, 2016 7 hours ago, 9800pro said: C4 site-dealer login-support-knowledge base? That's the one i tried. Sent from my LG G2 Then try the old one Link to comment Share on other sites More sharing options...
9800pro Posted February 28, 2016 Author Share Posted February 28, 2016 Now im gonna sound stupid but where is the old one? ? Sent from my LG G2 Link to comment Share on other sites More sharing options...
Cyknight Posted February 28, 2016 Share Posted February 28, 2016 PM'd Link to comment Share on other sites More sharing options...
christophers Posted February 29, 2016 Share Posted February 29, 2016 would love to see this article as well. i have a bathroom speaker that i want to extend audio from the controller (deezer), same as the OP. it's a denon x5200w and zone3 can only accept analog, which is fine. i've yet to find a way to duplicate the HDMI output over the RCA output to feed the beast that is the x5200. fwiw, directv can do this, as long as HDMI output is negotiated with it's client, then it will output over RCA as well from the same receiver. Link to comment Share on other sites More sharing options...
Cyknight Posted February 29, 2016 Share Posted February 29, 2016 The article is dealer documentation - it's not for us to share I'm afraid. Plus it involves drivers and setup not available outside of Pro anyway Link to comment Share on other sites More sharing options...
jfh Posted February 29, 2016 Share Posted February 29, 2016 3 minutes ago, Cyknight said: The article is dealer documentation - it's not for us to share I'm afraid. Plus it involves drivers and setup not available outside of Pro anyway I can't believe C4 thinks it's a good idea to restrict access to information of this type. Can you at least post enough information so my dealer can find the article you reference? I want to do something similar, but my dealer says its not possible so I would like him to read the article. Link to comment Share on other sites More sharing options...
Cyknight Posted February 29, 2016 Share Posted February 29, 2016 9800pro is more likely to be able to tell you the search string than me, as he's fresher in finding it now. Link to comment Share on other sites More sharing options...
9800pro Posted February 29, 2016 Author Share Posted February 29, 2016 9800pro is more likely to be able to tell you the search string than me, as he's fresher in finding it now. Can i leave a hint publicly or not? Sent from my LG G2 Link to comment Share on other sites More sharing options...
christophers Posted February 29, 2016 Share Posted February 29, 2016 i would hope so... sounds like more than a few of us have this issue, more costly gear shouldn't be the answer if the controller can handle it via workaround Link to comment Share on other sites More sharing options...
South Africa C4 user Posted February 29, 2016 Share Posted February 29, 2016 18 minutes ago, 9800pro said: Can i leave a hint publicly or not? Sent from my LG G2 Indeed... Just enough to point our dealers in the right direction... Link to comment Share on other sites More sharing options...
Cyknight Posted February 29, 2016 Share Posted February 29, 2016 21 minutes ago, 9800pro said: Can i leave a hint publicly or not? Sent from my LG G2 Just give a search option that would lead to the right article - I would imagine "analogue audio endpoint driver" would find it. Link to comment Share on other sites More sharing options...
9800pro Posted February 29, 2016 Author Share Posted February 29, 2016 You beat me to it guys So as every controler gives priority to hdmi over other outputs there is a issue when starting second or third zone before main zone. When we do that zone 2 or 3 are fed from hdmi. Then when starting main zone music will be the same as in zone 2 or 3. Idea is to "assign" those analog audio outputs to zones 2 and 3 for instance. That way hdmi is always bound to main zone. For now there is a article which dealers can access and will provide explanation on how to do it. For those who have access to dealer material just search "zone 2" and article is easy to find. It's all about analog audio endpoint matter Sent from my LG G2 Link to comment Share on other sites More sharing options...
christophers Posted February 29, 2016 Share Posted February 29, 2016 well that's what i needed, found the driver. seems pretty easy. thanks @Cyknight for the driver name! Link to comment Share on other sites More sharing options...
Cyknight Posted February 29, 2016 Share Posted February 29, 2016 "zone 2" is indeed the string you want to use to give to your dealer for the article. Oh and to be fair - 9800 already stated the driver name. Link to comment Share on other sites More sharing options...
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