FLA Posted February 27, 2016 Share Posted February 27, 2016 Can I update my composer HE to the latest edition or does a dealer have to do it? If I can do it myself, how do I do it? Link to comment Share on other sites More sharing options...
Cyknight Posted February 27, 2016 Share Posted February 27, 2016 Your HE should always match your system version - you can get it on your customer.control4.com account Link to comment Share on other sites More sharing options...
FLA Posted February 28, 2016 Author Share Posted February 28, 2016 21 hours ago, Cyknight said: Your HE should always match your system version - you can get it on your customer.control4.com account Thx I downloaded it from the C4 site just as you said. It asked me if I wanted to install Tap Software which I denied because I had no clue what it was. My display is set at 125 DPI because I have trouble seeing it at the standard 96 DPI so when I start up Composer HE it reminds me that I'm not on 96 DPI and that I might not be able to se the e all items. It was right I couldn't see the buttons to shut down the program so I did it in Task Mgr. In then changed the DPI setting to 96 and I still could not see the proper buttons to shut the program down. Have you ever had that problem viewing Composer HE? Link to comment Share on other sites More sharing options...
Cyknight Posted February 28, 2016 Share Posted February 28, 2016 I use ComposerHE little, but I'm also always on 96DPI - I've heard of the issue though, and if memory servers, you'll just have to restart the computer. As for the (WIN)TAP software - it's software that allows remote connection (ie you, if you had 4Sight could log in and program while away) Link to comment Share on other sites More sharing options...
FLA Posted February 28, 2016 Author Share Posted February 28, 2016 14 minutes ago, Cyknight said: I use ComposerHE little, but I'm also always on 96DPI - I've heard of the issue though, and if memory servers, you'll just have to restart the computer. As for the (WIN)TAP software - it's software that allows remote connection (ie you, if you had 4Sight could log in and program while away) Thx so much. I really appreciate all of your comments, opinions and your direction. Link to comment Share on other sites More sharing options...
Cyknight Posted February 28, 2016 Share Posted February 28, 2016 The 96DPI issue has been noted by C4 mind you (I know it exists for Pro as well) - but I do not know if it is on their list, let alone their short list, to fix/add support for. Link to comment Share on other sites More sharing options...
FLA Posted February 29, 2016 Author Share Posted February 29, 2016 14 hours ago, Cyknight said: The 96DPI issue has been noted by C4 mind you (I know it exists for Pro as well) - but I do not know if it is on their list, let alone their short list, to fix/add support for. We'll all have to work around it until they decide to fix it. On mine I have to use windows task manager to close the program even with 96DPI resolution on my screen. At this point it's a moot point for me since I haven't gotten the courage to use my HE. Link to comment Share on other sites More sharing options...
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