Jump to content
istreich

Wattbox help needed

Recommended Posts

I recently bought a used Wattbox WB-600-IPVCE-12. I used the utility to change IP address successfully. But I can't access online interface as previous owner changed username and password. 

Any suggestion on reset username and password to access web interface. 

Thanks

Share this post


Link to post
Share on other sites

According to the manual, the same utility software you used to change the ip address can be used to do a factory reset. It doesn't give a procedure, though.

 

Share this post


Link to post
Share on other sites
I recently bought a used Wattbox WB-600-IPVCE-12. I used the utility to change IP address successfully. But I can't access online interface as previous owner changed username and password. 

Any suggestion on reset username and password to access web interface. 

Thanks

You use the firmware tool to update or refresh the firmware.

Share this post


Link to post
Share on other sites

Unfortunately firmware did not work but thanks for the suggestion. 

However, I did get some help from SnapAV support and it worked.

" If you don’t have the current credentials to the Wattbox you can reset the password by using /password.cgi (ex: HTTP://192.168.1.100/password.cgi ) after the IP address in your browser and using the master password from the sticker on the unit."

Easy and obviously a good place to start :-)

thanks for the help everyone. 

Share this post


Link to post
Share on other sites
On 5/31/2016 at 11:10 AM, istreich said:

Unfortunately firmware did not work but thanks for the suggestion. 

However, I did get some help from SnapAV support and it worked.

" If you don’t have the current credentials to the Wattbox you can reset the password by using /password.cgi (ex: HTTP://192.168.1.100/password.cgi ) after the IP address in your browser and using the master password from the sticker on the unit."

Easy and obviously a good place to start :-)

thanks for the help everyone. 

Do you remember what to fill out in the ID section?  It asked for a master password (from the sticker) and a master ID?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...