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HC300 Update


koryhoff

Question

I have a HC300 unit with 2.0.1, for some reason I can't get the unit to upgrade from anything above 2.0.1, I have tried USB Install with no luck just skips the usb drive like no unit is installed unlike other units that will take the upgrade. Am I missing something?? 

 

This is the unit with the reset button on the back. I have looked over the 

 

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1 answer to this question

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The USB Install doesn't work at all like you are implying here. It does NOT help you to recover units that are malfunctioning. It is used for locations where you don't have internet access. You build the USB Install Stick and take it on-site. Once there, Update Manager can update from the stick instead of downloading from the Internet.

Try the factory restore, then update as normal with update manager.

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