andypaul Posted May 5, 2018 Share Posted May 5, 2018 Have you set the following sub-sections on the Panel 425, 426, 428, 429 & 711? Quote Link to comment Share on other sites More sharing options...
Jas0r Posted May 5, 2018 Share Posted May 5, 2018 Sure have 425 = 3 & 5 426 = 2 & 3 428 = 192.168.10.5 which is C4 HC-800 running director 429 = 0C00 711 = 00000078 Quote Link to comment Share on other sites More sharing options...
andypaul Posted May 5, 2018 Share Posted May 5, 2018 426 should only be 3 not 2&3. Quote Link to comment Share on other sites More sharing options...
andypaul Posted May 5, 2018 Share Posted May 5, 2018 Assuming you are reading the instructions from an old PDF vs from the driver Documentation. Quote Link to comment Share on other sites More sharing options...
Jas0r Posted May 5, 2018 Share Posted May 5, 2018 On 12/16/2016 at 9:24 AM, andypaul said: Do you have an integration document? The one I followed for the C4 side is attached.... Control4 DSC Integration SBH Update V5.pdf Ive been following the one you attached earlier. It has option 2 enabled. I have tried it now without and same result Quote Link to comment Share on other sites More sharing options...
andypaul Posted May 5, 2018 Share Posted May 5, 2018 Documentation is on the driver. Make the change as above and it will fix things. The PDF you attach has an error Quote Link to comment Share on other sites More sharing options...
Jas0r Posted May 5, 2018 Share Posted May 5, 2018 Yes I have followed the driver docs, the main change is in 426 which I have tired as 3 only and 2 & 3 Quote Link to comment Share on other sites More sharing options...
andypaul Posted May 5, 2018 Share Posted May 5, 2018 Power cycle after making 426 - 3 only. If you read this thread I had the same problem after following the PDF you used. Quote Link to comment Share on other sites More sharing options...
Jas0r Posted May 6, 2018 Share Posted May 6, 2018 Ok I finally got it going, been playing with it for most of Saturday getting nowhere. I initially programmed it with the control panel but using the PDF instructions that had the wrong 426 setting and then after that due to ease I have been using DLS for the programming of the alarm and not from the control panel. I had reset the TL280 from within DLS a few times with no luck. Decided to wipe the TL280 using the jumper as per the manual and start again using only the control panel and guess what, first pop it went. Frustrating but happy it goes. Thanks @andypaul for your help much appreciated. I have both C4 and the Neo Go app working. Now to set up trigger notifications. PS does anyone know how to grab the camera feeds from the PIR if they are built in. I have a few of these and that would be fantastic if they got linked in also Wireless PowerG PIR Motion Detector with Integrated Camera Quote Link to comment Share on other sites More sharing options...
Dave w Posted May 6, 2018 Share Posted May 6, 2018 Quote Own Key = 8 digits from [851][423] which is just the default 12345678 I had same issue until I canged this from the default to a random 8 digit code. Then it worked for me. Quote Link to comment Share on other sites More sharing options...
andypaul Posted May 7, 2018 Share Posted May 7, 2018 Welcome JasOr happy to help. Am assuming DLS added something which the C4 integration didn't like. Dave w have always used the default Own Key without a problem. Quote Link to comment Share on other sites More sharing options...
Adidaswood Posted May 21, 2018 Share Posted May 21, 2018 so I'm having a heck of a time getting the DLS software to even recognize my panel. I can however connect to the tl280. panel is ver 1.3 and tl280 5.0. Maybe i should start with the basics. are you guys doing everything over Ethernet on your lan or are you plugging in with that pc link cable? I assumed I could do this all over ethernet/IP. Quote Link to comment Share on other sites More sharing options...
Jas0r Posted May 22, 2018 Share Posted May 22, 2018 I started with using the dls software doing everything over ip. In the end I reset the tl280 to factory defaults using the jumper method as per the manual then did all my config for C4 from the keypad. You can still use dls for programming the alarm just stay away from the communicator settings. Quote Link to comment Share on other sites More sharing options...
Adidaswood Posted May 22, 2018 Share Posted May 22, 2018 I worked it out last night. I had missed the alternate communicator setting and then I had to delete my account in DLS and create a new one. interesting though, it wouldn't auto detect my panel. if I specified the panel and told it to connect via IP, it connected right up. I did all the pre setup configs via the keypad as you said. now to the integration... i'll post back if I have issues. Quote Link to comment Share on other sites More sharing options...
The_Scale Posted May 22, 2018 Share Posted May 22, 2018 It took me a while to setup DCS integration. Then one of the updates (not sure if it was a DCS or Control4 update) has knocked out the integration. Just need to find some time to reset the changes. Quote Link to comment Share on other sites More sharing options...
andypaul Posted May 22, 2018 Share Posted May 22, 2018 Try the following on the Alarm Keypad *8 #### 851 999 55 #### = Your Programmer Code 999 55 restarts the TL280 which cures issues by re-connecting after a restart. Quote Link to comment Share on other sites More sharing options...
Shardik Posted May 23, 2018 Share Posted May 23, 2018 I can't seem to connect to my TL280. I can't even ping it, but I have checked that the ethernet cable running to it is getting signal to it. Anyone have any ideas on what I could do? Quote Link to comment Share on other sites More sharing options...
andypaul Posted May 23, 2018 Share Posted May 23, 2018 Shardik - Was it working previously? Quote Link to comment Share on other sites More sharing options...
Shardik Posted May 23, 2018 Share Posted May 23, 2018 3 minutes ago, andypaul said: Shardik - Was it working previously? Yes it was. It stopped working about a month ago. Quote Link to comment Share on other sites More sharing options...
andypaul Posted May 23, 2018 Share Posted May 23, 2018 Any changes that you or a tech made that may have triggered an issue? The Alarm will report a problem if it is not communicating with the network if it is not retorting a problem then the TL280 receiver may have been disabled. The TL280 has Communicator Status LED's that indicate error situations have a look at these and correlate them to the TL280 manual. I have had the following issues previously: - Electrician wired a data cable 1 is to 1 as in not to T568A or T568B spec the TL280 didn't like this - Alarm tech wired the ribbon cable to the TL280 from the main alarm board inverted - The TL280 receiver board was disabled in the Alarm setup - Change of any of the Installation Info in the TL280 Control 4 Driver - Change in the IP Subnet while the TL280 has a Static IP Address Hope this helps. Shardik 1 Quote Link to comment Share on other sites More sharing options...
Shardik Posted May 23, 2018 Share Posted May 23, 2018 23 minutes ago, andypaul said: Any changes that you or a tech made that may have triggered an issue? The Alarm will report a problem if it is not communicating with the network if it is not retorting a problem then the TL280 receiver may have been disabled. The TL280 has Communicator Status LED's that indicate error situations have a look at these and correlate them to the TL280 manual. I have had the following issues previously: - Electrician wired a data cable 1 is to 1 as in not to T568A or T568B spec the TL280 didn't like this - Alarm tech wired the ribbon cable to the TL280 from the main alarm board inverted - The TL280 receiver board was disabled in the Alarm setup - Change of any of the Installation Info in the TL280 Control 4 Driver - Change in the IP Subnet while the TL280 has a Static IP Address Hope this helps. Thanks! I haven't had anyone working on it, but I will check the IP. Quote Link to comment Share on other sites More sharing options...
Shardik Posted May 23, 2018 Share Posted May 23, 2018 Ok this is weird. It was actually my HC-800 running director that won't ping. It shows online in Fing, and everything else C4 seems to be working fine. Quote Link to comment Share on other sites More sharing options...
TxHillCountryC4 Posted August 24, 2018 Share Posted August 24, 2018 On 5/4/2018 at 11:39 PM, andypaul said: Power cycle after making 426 - 3 only. If you read this thread I had the same problem after following the PDF you used. I have had Control4 talking to my TL280 (5.03) and HS2032 for some time now since my C4 2.10.2 system has been fully functional for the last 6 mos or so. I am able to arm and disarm the alarm in C4 within my LAN and outside the home as well. I have read all of the forum entries here and other places and as I take another run at this I just need a level set. The PDF document referred to in this thread as well as others shows things that I do not see in Control4 on any of my navigators. My various security windows look similar to what I see in the PDF but....SHOULD I BE ABLE TO SEE: 1. Status, Zones and History tabs at top? I do see status and zones off to the left on the iPhone navigator (see attached screen print). I have NEVER seen the history tab exposed. Zones and status work fine and show all the zones in my system albeit with some mislabeled doors vs windows etc (I understood this was fixed with the old Domosapiens IT-100 serial driver). 2. Should I see "Security Panel" or "Partition 1" in the navigator. For the attached screen print this dialog was opened under the heading security panel. Occasionally I see Partition 1 as the entry point but all other points here remain the same. 3. MOST importantly I have never been able to use the functions menu from within C4 for such things as bypassing zones while away from the house, temporary codes and the other things I would hope that would be here should the functions icon ever show as enabled. All items in the driver seem to look as everyone has explained here but I just wanted to confirm as it is not 100% clear in these forums or in the PDF if the extended functionality I am after should be enabled with the latest driver, C4 version and other linkages here (protocol version is 02.17) and I am using AES-encryption 128 and of course all my keys are working (show true) and IP is communicating. It stops if I reset the TL-280 but always comes back in a few minutes. I just never see history or a functions menu enabled. Should I? Thanks in advance. Quote Link to comment Share on other sites More sharing options...
nimsoc Posted February 21, 2019 Share Posted February 21, 2019 On 4/25/2017 at 9:59 PM, Ivan James said: Has anyone had any success arming stay through C4? I have it programmed as stay, but it arms as away every time. Dear ejn1, Dave w and other C4 Gurus, I'm new to C4 but have some experience with DSC neo and home automation. I would very much appreciate your view on a practical feature for C4 with DSC-power-series-neo: I understand that DSC neo can be integrated with an Control4 controller running Control4 OS version 2.6.0 and above, using this driver:https://drivers.control4.com/solr/drivers/browse?&fq=manufacturer%3A"DSC" From what I read the C4 can then arm DSC neo in Stay mode. My main question is whether a C4 controller can be programmed to automatically arm the DSC in Stay mode at a given time of each day. Should this be the case, I wonder how the C4 controller can be programmed to this end, i.e. via the app, web interface or with a PC software. Do you also happen to know which C4 controllers (current and older models) can integrate the DSC neo? Any insights are very welcome! Many thanks, cc Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted February 21, 2019 Share Posted February 21, 2019 Yes, it can be programmed to arm the DSC alarm system at a given time. Programming is done in Composer (HE or Pro) once the driver is installed and set up. Installation and setup is done in Composer Pro (dealer software). Quote Link to comment Share on other sites More sharing options...
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