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MarkM

Control4 for PC-Mac not loading

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Running version 2.9.0.528365-res of Control4 for PC-Mac on Windows 10 notebook.  Program was working ok for many months but now program starts and steps through the "connecting to director" screen then stays on the next page with the C4 logo and " Connecting.  Press and hold for configuration." screen.  I have tried starting with firewall off and have the same results.  I also uninstalled and reinstalled version 2.9.0.528365-res of Control4 for PC-Mac, same results.  Finally I uninstalled and reinstalled version 2.8.xxx of Control4 for PC-Mac, same results.

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Thank you for your prompt reply to my post.  Yes I am able to ping the controller from the PC that myhome is installed on.

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Thank you for your continued efforts to assist.  Yes, this PC is able to connect to other devices.  I tried your suggestion and uninstalled/reinstalled Adobe Air, but still no success.  Also, I tried to start Control4 for PC-Mac with firewall disabled after the uninstalled/reinstalled of Adobe Air, but no success.

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Thank you for your suggestion.  I deleted the C:\Users\ \AppData\Roaming\Adobe\AIR\ELS\MyHomePC folder.  This has corrected some of the problem but not all.   MyHome is still stuck on the "Connecting.  Press and hold for configuration." screen, but now I can access the configuration screen.  When I click on "Director" in the configuration I can then click on the controller then I click "Connect".  Then MyHomePC works correctly, but when MyHomePC is closed and reopened I must go through the configuration process again or it will stay on the "Connecting.  Press and hold for configuration." screen.  What do I need to do to have MyHomePC connect automatically to the controller?

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I am having the same problem but this started after updating to newer V3 for C4.

I have installed the newer pc software 2.10  and now it is stuck at connecting to director screen

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6 minutes ago, Raj sharma said:

Is there an update coming PC Software for V3. I use PC Software in my office and it is so convenient.

no, only current workaround is to install BlueStack and then run the Android app on WIndows/mac

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Wrt the 2.9 project: SSL cert patch needs to be applied?

I'd suggest using Bluestacks and installing the Control4 OS 2 Android app instead anyway.

The Flash/Air app was already pretty broken/outdated by the time 2.9 was released. For example, the Shade UI was not updated.

EDIT: Oops, sorry, at first I didn't notice the OP was from 2017.

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