Yile Posted August 19, 2017 Share Posted August 19, 2017 I was lead to believe that I could access my control4 system anywhere in the world by the sales person. They didn't mention it would cost $120/year. So I am looking for a way to access my system without the engineered exclusion while being remote (Hey control4 whats up with that?). How does one setup port forwarding and static ip to get to the control 4 panel? Thanks Y- Link to comment Share on other sites More sharing options...
sonic30101 Posted August 19, 2017 Share Posted August 19, 2017 Better to use a router with vpn access for remote devices if you dont want to go with 4sight Link to comment Share on other sites More sharing options...
dcovach Posted August 19, 2017 Share Posted August 19, 2017 Do not port forward your controller. Set up a VPN. Even though I know how to set up a VPN, I still like 4sight for a lot of other reasons. Link to comment Share on other sites More sharing options...
South Africa C4 user Posted August 19, 2017 Share Posted August 19, 2017 19 minutes ago, dcovach said: Do not port forward your controller. Set up a VPN. Even though I know how to set up a VPN, I still like 4sight for a lot of other reasons. Hear hear Link to comment Share on other sites More sharing options...
msgreenf Posted August 19, 2017 Share Posted August 19, 2017 Don't port forward. I just had go say that again Sent from my Nexus 6P using Tapatalk Link to comment Share on other sites More sharing options...
Cyknight Posted August 19, 2017 Share Posted August 19, 2017 Don't port forward. Use 4Sight, or if you must get a VPN setup. If you need to ask how to set up a VPN - meaning you cannot figure it out with google searches - get 4 Sight. Link to comment Share on other sites More sharing options...
Cyknight Posted August 19, 2017 Share Posted August 19, 2017 1 hour ago, Yile said: without the engineered exclusion while being remote (Hey control4 whats up with that?) It's not an engineered exclusion, it's an engineered remote solution (that works well across all sorts of network setups I should add) that you can CHOOSE to pay for. Link to comment Share on other sites More sharing options...
lippavisual Posted August 19, 2017 Share Posted August 19, 2017 Sales person neglected to mention the cost to a solution that you wanted. id say you did yourself a disservice by not researching aspects of the system. either way, $10 a month to remotely access your $$$$$ automation system is peanuts. plus you can get email/push notifications sent to you for programmed actions of the system. welcome aboard. Link to comment Share on other sites More sharing options...
knowitall Posted August 19, 2017 Share Posted August 19, 2017 It's $100/year. less than a prime or Netflix subscription. With new customers getting a system that's more than just audio or remote control system I usually throw a year in or it's included in service contract. Also offer incentive for people to buy multiple years at a time so I don't have to deal with it running out. Link to comment Share on other sites More sharing options...
knowitall Posted August 19, 2017 Share Posted August 19, 2017 Dealer needs to get more creative. I'd say 90% of my clients have 4sight Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted August 19, 2017 Share Posted August 19, 2017 do not do it - 4sight is cheap and safe Link to comment Share on other sites More sharing options...
alanchow Posted August 19, 2017 Share Posted August 19, 2017 Also note that 4sight is needed for Alexa integration. Link to comment Share on other sites More sharing options...
dcovach Posted August 19, 2017 Share Posted August 19, 2017 10 minutes ago, C4junkie said: My 4Sight just stopped working a few days back. "Unable to connect" "Error encountered while trying to connect (500)". What does error 500 mean? And how do I resolve this? Thanks There was scheduled maintenance which affected 4sight. Should be resolved by now. Link to comment Share on other sites More sharing options...
knowitall Posted August 19, 2017 Share Posted August 19, 2017 You guys are harsh i moved in 2014. Controller has been on since. Pay for the $400 battery back up your dealer recommends. Link to comment Share on other sites More sharing options...
knowitall Posted August 19, 2017 Share Posted August 19, 2017 Also have not noticed any 4sight inferriprions. Outage was only for like 1 hour. Minimal Link to comment Share on other sites More sharing options...
Kevin L Posted August 20, 2017 Share Posted August 20, 2017 Man some of you guys are so angry. C4 had to moved services over. 4sight was down for a short amount of time. Dealers were all notified of the maintenance window. C4 isnt going to alert every single customer who has a system. $100 a year for automatic secure access to your home is nothing. Its cheaper than pretty much any service you already pay for and this one ensures your home can only be accessed remotely in a safe manner. Port forwarding is very very very very very very very very STUPID!!! If you port forward you deserve anything bad that happens to your system. Pay the money and simply touch the C4 icon on your phone and watch it connect to your home Dont pay the money and setup a vpn then open the vpn app or setting on the phone, connect to it, then load the c4 app and wait and use it. One method is super quick and easy the other at least keeps the security but the experience is not great. , Link to comment Share on other sites More sharing options...
digitaltrader Posted August 20, 2017 Share Posted August 20, 2017 Kevin why would you not notify customers of scheduled maintenance? You have no idea if a customer might be relying on the service and would have the opportunity to plan accordingly if properly notified. Just like the other threads, C4 customers are often treated like with insignificance instead of the primary driver of the company. Link to comment Share on other sites More sharing options...
dcovach Posted August 20, 2017 Share Posted August 20, 2017 18 minutes ago, Kevin L said: Dont pay the money and setup a vpn then open the vpn app or setting on the phone, connect to it, then load the c4 app and wait and use it I almost fell asleep before finishing these steps. Way too many hoops. Link to comment Share on other sites More sharing options...
dcovach Posted August 20, 2017 Share Posted August 20, 2017 1 hour ago, C4junkie said: When was the "Schedule maintenance"? And why weren't customers informed prior? Here is a link that will give you the option to subscribe to C4 service schedules and updates (still in beta). https://status.control4.com/ Link to comment Share on other sites More sharing options...
dcovach Posted August 20, 2017 Share Posted August 20, 2017 You should have received a notification. I just did.... lol Link to comment Share on other sites More sharing options...
dcovach Posted August 20, 2017 Share Posted August 20, 2017 Seems so Link to comment Share on other sites More sharing options...
msgreenf Posted August 20, 2017 Share Posted August 20, 2017 4sight is a collection of services. Access anywhere is one of them. Sent from my Nexus 6P using Tapatalk Link to comment Share on other sites More sharing options...
South Africa C4 user Posted August 20, 2017 Share Posted August 20, 2017 42 minutes ago, C4junkie said: Cool.. be great to have specific 4sight service feedback.. That's really only what I care about to be honest for monitoring and controlling the house... So if Access Anywhere is down does this mean 4Sight is down? Confused. Thanks. It does mean that what you are referring to as 4sight (I.e. Accessing your home from outside of your local network) will be down. Link to comment Share on other sites More sharing options...
msgreenf Posted August 20, 2017 Share Posted August 20, 2017 Cool.. be great to have specific 4sight service feedback.. That's really only what I care about to be honest for monitoring and controlling the house... So if Access Anywhere is down does this mean 4Sight is down? Confused. Thanks. Access anywhere can down but email could still he up for example Sent from my Nexus 6P using Tapatalk Link to comment Share on other sites More sharing options...
Yile Posted August 20, 2017 Author Share Posted August 20, 2017 Thanks for all the replies. I am going to setup the vpn. y- Link to comment Share on other sites More sharing options...
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