Glloyd77 Posted November 22, 2017 Share Posted November 22, 2017 Anyone run into this issue while updating to 2.10? Update froze on HC 250 update. Canceling, shutting down the program and restarting has not worked. Any ideas? Link to comment Share on other sites More sharing options...
msgreenf Posted November 22, 2017 Share Posted November 22, 2017 canceling is not recommended while an update is running, I recommend contacting support Link to comment Share on other sites More sharing options...
Glloyd77 Posted November 22, 2017 Author Share Posted November 22, 2017 Will do. Thanks! Link to comment Share on other sites More sharing options...
drmark12pa Posted November 29, 2017 Share Posted November 29, 2017 For some reason, after my update to 2.10, in Composer in the lower right hand corner it's showing that 69 driver updates are available but I don't see any way of updating these? My dealer stored tried logging in remotely but said it was locked. Everything seems to work but some oddities here... Link to comment Share on other sites More sharing options...
Cyknight Posted November 29, 2017 Share Posted November 29, 2017 That's not completely abnormal - a reboot should fix it (drivers ARE updated, but not loaded into the running project yet) - I've seen it on a few occasions. Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted November 29, 2017 Share Posted November 29, 2017 We have this on HE, Called the dealer everything is fine he says Link to comment Share on other sites More sharing options...
cloud6consulting Posted November 30, 2017 Share Posted November 30, 2017 If your HC250 is running on wifi then moving it to a stronger signal area will sort this. Or of course improving the wifi in the current location. Link to comment Share on other sites More sharing options...
cybuch Posted December 2, 2017 Share Posted December 2, 2017 On 11/21/2017 at 6:03 PM, Glloyd77 said: Anyone run into this issue while updating to 2.10? Update froze on HC 250 update. Canceling, shutting down the program and restarting has not worked. Any ideas? Had the exact same issue, I had to do a factory restore and then update it. Link to comment Share on other sites More sharing options...
StroTek LLC Posted December 2, 2017 Share Posted December 2, 2017 use the Device image updater tool Link to comment Share on other sites More sharing options...
Glloyd77 Posted December 13, 2017 Author Share Posted December 13, 2017 Just wanted to send an update on what happened. I continued to let the system and run. It eventually completed the update in approximately 36 hours. Going to be some bill to the client! JK! Also, I was utilitizing the Device Image Updater Tool. Link to comment Share on other sites More sharing options...
msgreenf Posted December 13, 2017 Share Posted December 13, 2017 Just now, Glloyd77 said: Just wanted to send an update on what happened. I continued to let the system and run. It eventually completed the update in approximately 36 hours. Going to be some bill to the client! JK! Also, I was utilitizing the Device Image Updater Tool. that isn't right. I would recommend contacting support to have them look at the project Link to comment Share on other sites More sharing options...
Glloyd77 Posted December 13, 2017 Author Share Posted December 13, 2017 The only bad news is I am now having the same problem a lot of people are... the darn door station / announcement is no longer working. Link to comment Share on other sites More sharing options...
Glloyd77 Posted December 14, 2017 Author Share Posted December 14, 2017 Was able to finally figure out most of the issues. In addition to knocking out the connection on the doorbell, the update also took some of the volumes on the audio matrix to "0". It happened to be the speakers that played the doorbell chime! I have adjusted everything again, I think. All seems to be good except I cannot get a connection from the doorbell announcement to Navigators - HC800 & HC250. The chime is ringing through the speakers but the Display Navigator Text/Image Popup is not showing. Thoughts? Link to comment Share on other sites More sharing options...
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