tumult Posted January 18, 2009 Share Posted January 18, 2009 My version of easy importer does not work with 1.7.1.290. I get an error message that says invalid string or something. does anyone have it working or is there an updated version of easy importer?thxtum Link to comment Share on other sites More sharing options...
pharmdsmith Posted January 19, 2009 Share Posted January 19, 2009 I'm not at home so I can't verify what version of composer I'm on. I'm on 1.7 that much I know, but not sure about the ending. I have easy importer version 1.1.0.12 and it works fine. I'll check when I get home and let you know if 1.290 is what I'm running Link to comment Share on other sites More sharing options...
pharmdsmith Posted January 19, 2009 Share Posted January 19, 2009 sorry I'm no help, I'm only on 1.7.0.348. Link to comment Share on other sites More sharing options...
tumult Posted January 19, 2009 Author Share Posted January 19, 2009 thx for checking. my dealer is looking into the issue as well and I'll report back when it gets fixed.tum Link to comment Share on other sites More sharing options...
K&J Posted January 19, 2009 Share Posted January 19, 2009 I am having No Problem with mine and am on the latest version.Good Luck Link to comment Share on other sites More sharing options...
tumult Posted January 20, 2009 Author Share Posted January 20, 2009 dealer has reported it to tech support. I've tried the software on my vista pc and windows xp vista, but both give the same error. The most recent things that have changed to my project is the addition of my ipod touch and weatherbug. The error I get is "Invalid length for base-64 char array." My version of easy importer is 1.1.0.112. I"m not using 64-bit windows on either pc. To be continued....tum Link to comment Share on other sites More sharing options...
fschaeffer Posted January 31, 2009 Share Posted January 31, 2009 can anyone explain what this Easy Importer is used for? Is it part of Composer Home Edition? Link to comment Share on other sites More sharing options...
RyanE Posted January 31, 2009 Share Posted January 31, 2009 Easy Importer comes with the HC-500 and HC-1000, and is a program that imports CDs as MP3's onto your Control4 system.It is also available from dealers separately from the 500 and 1000.RyanE Link to comment Share on other sites More sharing options...
fschaeffer Posted January 31, 2009 Share Posted January 31, 2009 I guess there is no use for the HC-300, even if I have an external HD connected to it, correct? Link to comment Share on other sites More sharing options...
RyanE Posted January 31, 2009 Share Posted January 31, 2009 No, it'll work with whatever storage is accessible by the controller.Basically, Control4 has to charge for Easy Importer (unlike Media Edition) because of licensing issues of the MP3 encoder.Since the 500 and 1000 have built-in hard drives, it makes sense to ship Easy Importer with them. The 500 especially, since it's basically the 'replacement' for the Media Controller, which had a built-in CD tray that could encode music placed in the tray.RyanE Link to comment Share on other sites More sharing options...
henniae Posted January 31, 2009 Share Posted January 31, 2009 I guess there is no use for the HC-300, even if I have an external HD connected to it, correct?Not true. You can copy any MP3s to the external hard drive connected to your HC-300. You don't need East Importer to convert CDs to MP3s. Easy Importer just makes it Everyday Easy to copy the music.There are many programs available that can RIP CDs to MP3s. Once thed CDs are ripped you can copy them to the hard drive. You can also use C4 Media Edition to copy MP3s to the hard drive. C4 Media Editions is free. Link to comment Share on other sites More sharing options...
fschaeffer Posted February 1, 2009 Share Posted February 1, 2009 Where do I get/download the C4 Media Editions? Link to comment Share on other sites More sharing options...
tumult Posted February 1, 2009 Author Share Posted February 1, 2009 the advantage with easy importer, is that you don't have to scan your music after the mp3's have been transferred.getting back on topic, I logged what was happening when easy importer was connecting with the controller and my dealer sent the info to control4. Turns out that the xml file got corrupted. Not sure which xml file. sounds like my dealer will have to reinstall the last good version of my system to fix the problem. Everything in the system works fine except that I can't use easy importer.tum Link to comment Share on other sites More sharing options...
thecodeman Posted February 2, 2009 Share Posted February 2, 2009 Where do I get/download the C4 Media Editions?From your dealer. Link to comment Share on other sites More sharing options...
afayne Posted August 7, 2009 Share Posted August 7, 2009 Am getting the following error message when trying to launch EasyImporter. I've used the application in the past and this just started happening a few weeks ago:Invalid Length for a Base-64 char array.Getting this on multiple PCs that are part of my home network.thanks Link to comment Share on other sites More sharing options...
thecodeman Posted August 7, 2009 Share Posted August 7, 2009 Am getting the following error message when trying to launch EasyImporter. I've used the application in the past and this just started happening a few weeks ago:Invalid Length for a Base-64 char array.Getting this on multiple PCs that are part of my home network.thanks*edit* Attempt this at your own risk, if you Bjork it up you will need to call your dealer. Always make a backup of your project with media information before working on it.I have seen a few posts on the dealer forum suggesting that the media database is corrupt, thus causing the error. The project should be backed up with media information, then the media & playlists exported, and then delete the mm file on your controller in the DB share. After that, reboot the controller, and reconnect with composer. Import the media & playlists back in. Back everything up once again, and try to re-connect with Easy Importer. It should work at this point.Sometimes, this happens with foreign CD tracks, or tracks that have special/strange characters in the name.If this doesn't fix it, then you'll probably want your dealer to stop by on-site as well. Link to comment Share on other sites More sharing options...
CFUG Posted August 7, 2009 Share Posted August 7, 2009 Where the Bjork would we be without thecodeman... Link to comment Share on other sites More sharing options...
afayne Posted August 7, 2009 Share Posted August 7, 2009 Thank you for the quick post. My dealer asked C4 and they said it may be weird characters. I used Composer ME and deleted/changed any foreign characters but am still getting the error. I've scrutinized the Track Listings for each CD. I'm guessing that the file name doesn't matter. Outside of foreign characters, is there anything such as "/&() etc, that may trigger the error?Why can't this be as easy as iTunes? Link to comment Share on other sites More sharing options...
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