jfh 364 Posted February 15, 2020 Share Posted February 15, 2020 Ordered 2 more HS103s in hopes I could get one working with C4. Neither of my two new ones are talking with the driver. So, out of 4 new switches installed in the last two days only one Is identified and working with C4. All 4 devices are Hardware Version 2.1 and Firmware 1.1.2 The only one working is the first one identified by the HS103/HS105 driver dated 1/30/20 added yesterday. I have a number of HS105 outlets (h/w version 1.0 and firmware 1.5.6) using the same driver that are working fine. 15/02/2020 15:13:23 - Sending packet: {"system":{"get_sysinfo":[]}} LUA_ERROR [id: 4723][name: HS103 Smart Wifi Plug145][file: driverworks_tplink_hs103.c4z][method: OnTimerExpired]: [string "Lua Code"]:1148: No address associated with name LUA output from the working HS103 all looks as you would expect it to. I would guess that there is a driver incompatibility with the HS103 v2 and/or firmware but that doesn't explain why one works and the other three don't. Guidance appreciated. Quote Link to post Share on other sites
jlemonakis 3 Posted February 16, 2020 Share Posted February 16, 2020 On 2/9/2020 at 9:36 AM, alanchow said: I'm overseas at the moment (Rome and then Amsterdam) but can look at this later on when i return to the office. Having said that you are probably best to reach out via our official support means (phone, chat, ticket) as you will get through to either driverCentral support in the US or our own support team in Melbourne. There's not really a rush since it's just at my house, but the C4 UI definitely doesn't respond to state properly (huge delay) even though issued commands from UI happen fairly quickly. The end result is, you press the light button, light strip responds about two seconds later, but UI doesn't respond to your press or physical state change for ~10 seconds. I have a bunch of HS200s in the house as well and both command and feedback happens nearly instantly. Quote Link to post Share on other sites
jlemonakis 3 Posted February 17, 2020 Share Posted February 17, 2020 off to on 16/02/2020 19:23:59 - ReceivedFromProxy [5001] : CLICK_TOGGLE_BUTTON 16/02/2020 19:24:00 - Sending encrypted packet: {"smartlife.iot.lightStrip":{"set_light_state":{"on_off":0,"transition":1,"brightness":0}},"smartlife.iot.lighting_effect":{"set_lighting_effect":{"enable":0}}} 16/02/2020 19:24:00 - Sending packet: {"system":{"get_sysinfo":[]}} �� on to off 16/02/2020 19:25:20 - ReceivedFromProxy [5001] : CLICK_TOGGLE_BUTTON 16/02/2020 19:25:21 - Sending encrypted packet: {"smartlife.iot.lighting_effect":{"set_lighting_effect":{"enable":0}},"smartlife.iot.lightStrip":{"set_light_state":{"on_off":0,"transition":1,"brightness":0}}} 16/02/2020 19:25:21 - Sending packet: {"system":{"get_sysinfo":[]}} Quote Link to post Share on other sites
jfh 364 Posted February 19, 2020 Share Posted February 19, 2020 On 2/15/2020 at 3:36 PM, jfh said: Ordered 2 more HS103s in hopes I could get one working with C4. Neither of my two new ones are talking with the driver. So, out of 4 new switches installed in the last two days only one Is identified and working with C4. All 4 devices are Hardware Version 2.1 and Firmware 1.1.2 The only one working is the first one identified by the HS103/HS105 driver dated 1/30/20 added yesterday. I have a number of HS105 outlets (h/w version 1.0 and firmware 1.5.6) using the same driver that are working fine. 15/02/2020 15:13:23 - Sending packet: {"system":{"get_sysinfo":[]}} LUA_ERROR [id: 4723][name: HS103 Smart Wifi Plug145][file: driverworks_tplink_hs103.c4z][method: OnTimerExpired]: [string "Lua Code"]:1148: No address associated with name LUA output from the working HS103 all looks as you would expect it to. I would guess that there is a driver incompatibility with the HS103 v2 and/or firmware but that doesn't explain why one works and the other three don't. Guidance appreciated. Don’t know if support did something or a reboot helped but all switches are identifying properly now. Quote Link to post Share on other sites
alanchow 1,254 Posted February 21, 2020 Author Share Posted February 21, 2020 I haven’t done anything. Have been away for two weeks at ISE Expo Quote Link to post Share on other sites
grandis12 0 Posted March 7, 2020 Share Posted March 7, 2020 Hi! I bought a pair of HS200 Wifi Switches just to test the driver. I can't turn on the switches using their buttons in the C4 app (i can turn them off though). I can turn them on using scenes, or just the button in composer. Any help would be appreciated. Thanks! Quote Link to post Share on other sites
alanchow 1,254 Posted March 11, 2020 Author Share Posted March 11, 2020 On 3/7/2020 at 11:03 AM, grandis12 said: Hi! I bought a pair of HS200 Wifi Switches just to test the driver. I can't turn on the switches using their buttons in the C4 app (i can turn them off though). I can turn them on using scenes, or just the button in composer. Any help would be appreciated. Thanks! Hey sorry for the late reply. I don't frequent this forum as much as i used to due to high demand of our services. I think you reached out via our helpdesk and if so then we solved your problem. Thanks. Quote Link to post Share on other sites
Jagger 0 Posted August 7, 2020 Share Posted August 7, 2020 Does anyone know if the TP Link Tapo P100 mini power outlets work with C4 via the Chow Main driver? Quote Link to post Share on other sites
alanchow 1,254 Posted August 7, 2020 Author Share Posted August 7, 2020 3 hours ago, Jagger said: Does anyone know if the TP Link Tapo P100 mini power outlets work with C4 via the Chow Main driver? No they will not. Only the kasa range is supported Quote Link to post Share on other sites
VEXTA 2 Posted January 12 Share Posted January 12 I just installed one HS220. I can l turn ight on/off thrue C4, but dimming is not enable. I follow the installation guide. Unistalled and install again the driver but doesn´t work. Any additional consideration to take in account? Quote Link to post Share on other sites
msgreenf 2,381 Posted January 12 Share Posted January 12 there are 2 drivers called HS220 at onepoint one was mis-named and one was the dimmer and one was the switch - just making sure you were using the correct one? Quote Link to post Share on other sites
VEXTA 2 Posted January 12 Share Posted January 12 8 minutes ago, VEXTA said: I just installed one HS220. I can l turn ight on/off thrue C4, but dimming is not enable. I follow the installation guide. Unistalled and install again the driver but doesn´t work. Any additional consideration to take in account? Wrong driver! Sorry guys! Quote Link to post Share on other sites
VEXTA 2 Posted January 12 Share Posted January 12 3 minutes ago, msgreenf said: there are 2 drivers called HS220 at onepoint one was mis-named and one was the dimmer and one was the switch - just making sure you were using the correct one? You´re right, I selected the wrong driver. Thank´s! msgreenf 1 Quote Link to post Share on other sites
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