Jump to content
C4 Forums | Control4

Neo alarm keeps going offline


Recommended Posts


4 hours ago, Captain2107 said:

This just started in the past week that my Neo alarm system keeps going offline.  I have rebooted my controller (HC800) and it works sometime.  Power cycled the alarm and it works downtown but it keeps going offline almost daily now.  

I assume you are using a tl-280R (serial) connected to your hc800? how long is your serial cable run from the tl280 to the hc800?

Link to comment
Share on other sites

This is the IP driver so it is over Ethernet and in the same AV closet as all my electronics rack. I rebooted the controller and the Neo and they have stayed connected for 24 hours so far.  I didn’t have the alarm plugged into my APC power and now it is so maybe I was having power issue  

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.