sthembiso Posted March 14, 2019 Share Posted March 14, 2019 Hi All. Anyone who can assist with guide lines on how to intergrate Texecom to C4, please assist. I have intergrated Paradox and DSC panels seemlessly overtime on my projects. Now I found myself with a client that has Texecom premier for an alarm system. Will appreciate all the help Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted March 14, 2019 Share Posted March 14, 2019 Your customer also require a Texecom Connect smartcom which is connected to his/her network. You drop in the driver add IP address and UDL number and you are connected. Works great and simple to connect to control4 Quote Link to comment Share on other sites More sharing options...
sthembiso Posted March 14, 2019 Author Share Posted March 14, 2019 Hi Gary, the guys who isnstalled say they have put the IP module just not sure if it’s right module. Also which driver do I put on composer? Thanks Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted March 14, 2019 Share Posted March 14, 2019 Our Says Texecom (Network) - Texecom Security Panel If the Alarn is new it should be the right IP module - Does the customer have the texecom App to turn the Alarm on and off ? Quote Link to comment Share on other sites More sharing options...
sthembiso Posted March 14, 2019 Author Share Posted March 14, 2019 Not yet, no app has been activated for his panel Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted March 14, 2019 Share Posted March 14, 2019 Does the alarm have a IP address ? Quote Link to comment Share on other sites More sharing options...
sthembiso Posted March 14, 2019 Author Share Posted March 14, 2019 Yes it does Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted March 14, 2019 Share Posted March 14, 2019 Simple Just add in the IP ADDRESS and UDL Number and you will see if it connects That's what we did Quote Link to comment Share on other sites More sharing options...
sthembiso Posted March 14, 2019 Author Share Posted March 14, 2019 I assuming the UDL number I must ask from installer Gary? I think there was a point where I inserted a 1234 UDL. Got a connected status on composer but couldn’t go any further Quote Link to comment Share on other sites More sharing options...
david@berto.co.uk Posted March 14, 2019 Share Posted March 14, 2019 9 hours ago, sthembiso said: I assuming the UDL number I must ask from installer Gary? I think there was a point where I inserted a 1234 UDL. Got a connected status on composer but couldn’t go any further With the latest C4 driver using the new security proxy you need Texecom firmware version 4 or above. The UDL code is only available from the Engineer's menu so you will need the six dight code to access that or hope your installer will share it with you. Quote Link to comment Share on other sites More sharing options...
Dave Bowen Posted March 16, 2019 Share Posted March 16, 2019 I believe you need to use the Texecom IPcom rather than the Smartcom. I’m commissioning one this week so I’ll let you know how it goes. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted March 16, 2019 Share Posted March 16, 2019 We use Smartcom on our alarm and it works great Quote Link to comment Share on other sites More sharing options...
Dave Bowen Posted March 16, 2019 Share Posted March 16, 2019 Thanks Gary so you can use the native Texecom app and C4 integration then? Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted March 17, 2019 Share Posted March 17, 2019 We use just the Control4 side, but did use the App when we first had it installed while our dealer sorted out installing the driver Quote Link to comment Share on other sites More sharing options...
Dave Bowen Posted March 17, 2019 Share Posted March 17, 2019 Thanks Quote Link to comment Share on other sites More sharing options...
bdo21 Posted March 18, 2019 Share Posted March 18, 2019 I am having a new Texecom alarm installed next week and my alarm installer is saying I need IPCom to interface with Control4 - it sounds like this is not correct and I just need SmartCom? Is SmartCom the upgraded IPCom and IPCom is now redundant? Thanks Quote Link to comment Share on other sites More sharing options...
bdo21 Posted March 18, 2019 Share Posted March 18, 2019 Pg 9 of the manual indicates that the SmartCom incorporates the reporting functions of IPCom. They still sell IPCom so presumably there is something extra that IPCom provides? https://www.texe.com/uk/uploads/INS760_Texecom_Connect_Guide_2.pdf Quote Link to comment Share on other sites More sharing options...
bdo21 Posted March 18, 2019 Share Posted March 18, 2019 My alarm installer is insisting that I need IPCom to interface with Control4. Does anyone have any documentation which refutes this other than me just saying Gary’s system works?! Thanks Quote Link to comment Share on other sites More sharing options...
Andy Posted March 19, 2019 Share Posted March 19, 2019 Go on the texe.com forum. From memory you need 2 separate IP things, eg a smart com for the Texecom's new app to work and another separate ipcom for the Control4. This stops the Control4 from dropping out on a single IP connection, or messing with the Texecom app. If you are not using the app then only one IP connection is needed.Sent from my SM-G950F using Tapatalk Quote Link to comment Share on other sites More sharing options...
Andy Posted March 19, 2019 Share Posted March 19, 2019 Go on the texe.com forum. From memory you need 2 separate IP things, eg a smart com for the Texecom's new app to work and another separate ipcom for the Control4. This stops the Control4 from dropping out on a single IP connection, or messing with the Texecom app. If you are not using the app then only one IP connection is needed.Sent from my SM-G950F using TapatalkJust found this from Texecom forum.. Avatar / Picture jgildert 27/01Good Evening,As the control 4 driver keeps the TCP/IP Window open there is no way to enable Texecom Notifications simultaneously without a secondary IP card. This is a popular option for the Homeowner who wants it all!Alternatively I believe Control4 supports its own Push Notification service which will work concurrently if the System Links are set up correctly in Composer.Regards,John GildertSent from my SM-G950F using Tapatalk Quote Link to comment Share on other sites More sharing options...
Andy Posted March 19, 2019 Share Posted March 19, 2019 Hope the above answers the questions...Andy Sent from my SM-G950F using Tapatalk Quote Link to comment Share on other sites More sharing options...
bdo21 Posted March 19, 2019 Share Posted March 19, 2019 Yes - thank you! Also consistent with a call I just had this afternoon with a Texecom support and I just hadn’t had a chance to post yet - the SmartCom will allow for app control OR Control4 interface but not both. If you want both, you need to install both the SmartCom and the ComIP. I would like app control initially before the C4 system is set-up so I think I go for the SmartCom and then can swap to using C4 only later. Thank you Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted March 19, 2019 Share Posted March 19, 2019 Sorry been away on work. Are we sorted or do you wish to give me a call ? Can confirm I can not use the Texecom App while we are using Control4. It will not generate a number for the Texecon App login Quote Link to comment Share on other sites More sharing options...
bdo21 Posted March 19, 2019 Share Posted March 19, 2019 1 hour ago, Gary Leeds UK said: Sorry been away on work. Are we sorted or do you wish to give me a call ? Can confirm I can not use the Texecom App while we are using Control4. It will not generate a number for the Texecon App login Thank you - I think I am clear for now. Was there anything tricky you had to do to get the SmartCom to connect to Control4 after using the app or did it just start working with the Control4 driver immediately and dropped the app functionality? Thank you Quote Link to comment Share on other sites More sharing options...
Andy Posted March 19, 2019 Share Posted March 19, 2019 Should be straight forward, just cannot do two things at once!Sent from my SM-G950F using Tapatalk Quote Link to comment Share on other sites More sharing options...
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