DLite Posted March 14, 2019 Share Posted March 14, 2019 Hi, I have a SR260 with "throw-away" batteries in one room. Since Monday, the "battery level" variable associated with that remote has been bouncing all over the place. Initially, I got a low battery warning, because Control4 was reporting battery level of 9%. The remote itself showed the battery icon as nearly full, but I changed the batteries anyway, just to be sure. The battery icon on the remote then went back to full. And, at first, Control4 also reported a battery level of 100%. However, within 30 minutes of changing the batteries, the battery variable had fallen back down to 9%. Curiously, the battery level variable would randomly go back up to 100% after some time, and then drop back down. (Note that the battery icon on the remote remained stable at full throughout all this.) . Eventually, I just disabled the notifications, but I am still having the underlying problem with the battery variable bouncing around. The remote is running firmware version 2.1.117. I tested all the batteries in two different battery testers, and they read as full. I have also tried two different sets of fresh batteries without any luck. Is this likely to be a hardware issue with the remote, or something else? Thanks very much. Link to comment Share on other sites More sharing options...
thegreatheed Posted March 14, 2019 Share Posted March 14, 2019 Have your dealer apply the newest patch for remote controls. kb 908 Link to comment Share on other sites More sharing options...
DLite Posted March 14, 2019 Author Share Posted March 14, 2019 Hi: Thanks for the reply. My dealer says that our current remote firmware, 2.1.117, is already the latest. Is he wrong about that? Thanks! Link to comment Share on other sites More sharing options...
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