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Deleting a Custom Button with Programming


JSTRONG

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I'm not sure if this has been discussed but here is something I discovered.

There was a custom button on every TP that included programming to change the screen savers on all TP's to 1 hour. (this custom button was also called up in Keypad presses)

I deleted this Custom button thinking all the programming attached to that Custom button would also be deleted. But see the attached screen shot. I deleted the custom button, but the button still shows as UNKNOWN EVENT 406 with the programming. When looking at the custom button screens in the Agent, it shows there is no custom button. The only way to remove this programming (which is nowhere to be found other then detective suite) is to add back in a custom button on the TP's and then the programming can be deleted. 

custom_btn.thumb.jpg.9fdac2199f9e7e8f71a3d7c48c8c056e.jpg

 

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Yup, 'unknown event' left-over programming is well known as such.

That said, anything tied to these 'unknown' events should not get executed - it just looks sloppy when checking detective suite.

 

'Course you're not that likely to see that discussed on here to begin with - as detective suite isn't available to end-users.

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