Jump to content
C4 Forums | Control4

AppleTv with SR-260 remote control moves 2 places


Recommended Posts

Hello, for some reason, the SR-260 remote control moves the cursor on the apple TV 2 places when using the left/right/up/down/  arrow buttons around the "Select" button
even the select button, when pressed, you see the double confirmation highlighting on the apple TV UI

It moves in the right direction but always 2 places; as if I had double pressed the button

I tried changin the track speed on the appleTV speed, to no avail.
I confirmed that it is a 4th Gen Apple TV with the right driver.

Menu, CNCL, play, pause buttons, do work as expected

any ideas ?

Link to comment
Share on other sites


probably an IR driver.
And probably the commands in the driver are set to pulse more than once.
You most likely just need your dealer to edit the driver to reduce the value to 1 for each of the arrow commands.

A pretty quick and easy job for anyone with access to your system - you might find some dealers on here that can log in and help you out.

 

Link to comment
Share on other sites

4th Gen (the driver is the same for 4thGen and 4K) Deviceid: 228 - appleTV.c4z
apple bridge driver installed,  Device ID: 230 ( applebridge.c4z)
there is only 1 apple TV on the system (even though the icloud account has 2, the other room has not been added to the project)
 

Link to comment
Share on other sites

Problem fixed, this is what I did...
 
I deleted the appleTV and apple Bridge drivers from composer
deleted the appleTV drivers from the documents/control4/drivers  and restarted the PC
also unlinked the appleTV from the Control4 app on the iPhone, and restarted the iPhone
I did a restart on the apple TV.
 
then I installed apple TV 4Gen & 4K driver and Apple bridge driver on composer
added the appleTV to the room, did the connections, and refresh the navigators…
 
proceeded to the iphone.. and I started to get this message on the c4 app on iphone...
“unable to get setup code from Control4 driver
 
So I uninstalled the Control4 app from the iPhone, and reinstalled it; also  refreshed navigator.
 
now it is working as it should !!
Link to comment
Share on other sites

This thread is quite old. Please consider starting a new thread rather than reviving this one.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.