Time2Jet Posted August 12, 2019 Share Posted August 12, 2019 Can someone explain to me where to add users for push notifications? I am getting them, but I'd like my wife and daughter also get them. I'd also like to figure a way to get OSD notifications. Thanks! Quote Link to comment Share on other sites More sharing options...
0 LollerAgent Posted August 12, 2019 Share Posted August 12, 2019 25 minutes ago, time2jet said: Can someone explain to me where to add users for push notifications? I am getting them, but I'd like my wife and daughter also get them. I'd also like to figure a way to get OSD notifications. Thanks! Login to customer.control4.com and browse to "My Automation" and then click "Notifications." g8rfn2 and Time2Jet 2 Quote Link to comment Share on other sites More sharing options...
0 Time2Jet Posted August 12, 2019 Author Share Posted August 12, 2019 Yes. Thank you. I have been there, but there isn't an option to add a device. Quote Link to comment Share on other sites More sharing options...
0 LollerAgent Posted August 12, 2019 Share Posted August 12, 2019 Have you invited that user to your C4 account and has that user actually signed in? Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
0 Time2Jet Posted August 12, 2019 Author Share Posted August 12, 2019 13 minutes ago, LollerAgent said: Have you invited that user to your C4 account and has that user actually signed in? I'm not sure how to invite someone? User? Linked User? I'm sorry, it might be right in front of my eyes. Same holds true for email notifications? Quote Link to comment Share on other sites More sharing options...
0 LollerAgent Posted August 12, 2019 Share Posted August 12, 2019 2 minutes ago, time2jet said: I'm not sure how to invite someone? User? Linked User? I'm sorry, it might be right in front of my eyes. Same holds true for email notifications? Click "Remote Access" from the main page and you can add a user there. Once the user is added and has logged in with their device, you will be able to configure notifications. Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
0 Time2Jet Posted August 12, 2019 Author Share Posted August 12, 2019 Not happening. My wife is already a user and has logged in. She’s not getting push notifications. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
0 LollerAgent Posted August 13, 2019 Share Posted August 13, 2019 That is how you do it.. it's not super intuitive. Here is an example of my notifications dashboard which shows my iPhone and the notifications attached to it. Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
0 Time2Jet Posted August 13, 2019 Author Share Posted August 13, 2019 Her notifications in the C4 app were off. I’m an idiot. Sent from my iPhone using Tapatalk South Africa C4 user and Neo1738 2 Quote Link to comment Share on other sites More sharing options...
0 Time2Jet Posted September 14, 2019 Author Share Posted September 14, 2019 Ok, so I deleted my C4 app and reinstalled. Logged back into the app and I’m no longer getting push notifications, but my wife still is. What am I missing, I definitely checked my boneheaded mistake I had with my wife’s phone before ...(notifications were not enabled for the C4 app on her phone), but mine is enabled. Feel like it has something to do with uninstalling and reinstalling the app. What am I missing?Also, I set up some when/then scenarios that were working fine (I noticed some weird behaviors last night... hopefully just a glitch), but I want to edit the text of a push notification for a when/then automation I created a while back. I can’t see where that’s an option in when/then, unless I delete the push part and recreate it. Maybe I have to do that in Composer? Since I work for a dealer, I have a pro login, but I don’t bother. I really much rather have@msgreenf. (Mitch) perform adds, upgrades and Pro changes. He’s pretty much a genius (don’t get a big head Mitch, but you’re definitely really are so great at this!). As for the latest version of HE, I did notice the new ability to right click. It shows one option to “Rename”, like in Pro, but it doesn’t seem to do anything. There’s also a new “Delete” option and I was able however to finally delete an old Hue Bridge and some bulbs that no longer exist. Anyway - back to the push notifications. What am I missing? Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
0 msgreenf Posted September 14, 2019 Share Posted September 14, 2019 You have to re enable them on customer.control4.comSent from my Pixel 3a XL using Tapatalk Quote Link to comment Share on other sites More sharing options...
0 Time2Jet Posted September 14, 2019 Author Share Posted September 14, 2019 You have to re enable them on customer.control4.comSent from my Pixel 3a XL using TapatalkThanks Mitch. I guess when I deleted and added the C4 app to my phone it created a second incident of my device on my account. I had to enable the informational alerts for that one and delete the old one. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
0 msgreenf Posted September 14, 2019 Share Posted September 14, 2019 Thanks Mitch. I guess when I deleted and added the C4 app to my phone it created a second incident of my device on my account. I had to enable the informational alerts for that one and delete the old one. Sent from my iPhone using TapatalkCorrect. Everytime you uninstall and reinstall it will. Sent from my Pixel 3a XL using Tapatalk Quote Link to comment Share on other sites More sharing options...
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Time2Jet
Can someone explain to me where to add users for push notifications? I am getting them, but I'd like my wife and daughter also get them. I'd also like to figure a way to get OSD notifications.
Thanks!
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