Sollem1 Posted September 7, 2019 Share Posted September 7, 2019 I am new to C4, and I am beyond frustrated with my installer as they have been fairly unresponsive. I have 3 Roku Ultras hardwired into a matrix setup. I’m attempting to control my system through the C4 app on my iPhone, but I’m having limited success. When selecting a Roku, I am able to successfully direct my system to the Roku and power on/off. However, I can not control any functions of the Roku via the app remote. This is the case for all 3 of my Roku Ultras. I have no issues controlling other devices on my system with the app remote (for example Sony BluRay player), and the Rokus were not an issue until the last week. It’s like some setting in either C4, my network or Rokus changed. I am on version 3.0.2.5. Can anyone help before I pull my hair out?? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted September 7, 2019 Share Posted September 7, 2019 This is pretty easy and something o have set up dozens of times. Happy to help. Just pm me. Should be like a 15 min fixSent from my Pixel 3a XL using Tapatalk Quote Link to comment Share on other sites More sharing options...
dcovach Posted September 7, 2019 Share Posted September 7, 2019 14 minutes ago, Sollem1 said: I am new to C4, and I am beyond frustrated with my installer as they have been fairly unresponsive. I have 3 Roku Ultras hardwired into a matrix setup. I’m attempting to control my system through the C4 app on my iPhone, but I’m having limited success. When selecting a Roku, I am able to successfully direct my system to the Roku and power on/off. However, I can not control any functions of the Roku via the app remote. This is the case for all 3 of my Roku Ultras. I have no issues controlling other devices on my system with the app remote (for example Sony BluRay player), and the Rokus were not an issue until the last week. It’s like some setting in either C4, my network or Rokus changed. I am on version 3.0.2.5. Can anyone help before I pull my hair out?? I could have a look. PM me. Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted September 7, 2019 Share Posted September 7, 2019 A lot of dealers are crap - the guys on this forum well make your C4 system sing thats C4 biggest problem ~ Crap dealers jfh 1 Quote Link to comment Share on other sites More sharing options...
Drake0508 Posted September 8, 2019 Share Posted September 8, 2019 Mine went bad last week also. Seems there was a problem with the driver. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
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