CharlestonC4 Posted September 8, 2019 Share Posted September 8, 2019 When I press the Control4 on screen navigator button, most of the screen is black and on the top left it shows a small section from the original navigator. I have tried everything including rebooting the main unit. Appreciate the help Quote Link to comment Share on other sites More sharing options...
Amr Posted September 8, 2019 Share Posted September 8, 2019 Change your HDMI cable! Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted September 8, 2019 Share Posted September 8, 2019 What is your main controller ? EA3/5 or HC800 Quote Link to comment Share on other sites More sharing options...
CharlestonC4 Posted September 9, 2019 Author Share Posted September 9, 2019 5 hours ago, Gary Leeds UK said: What is your main controller ? EA3/5 or HC800 EA 5 Quote Link to comment Share on other sites More sharing options...
mallom Posted September 9, 2019 Share Posted September 9, 2019 Call tech support (or ask your dealer to call) so they can change the resolution via putty.If that doesn’t solve, it will be RMA. Quote Link to comment Share on other sites More sharing options...
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