ERDrPC Posted October 8, 2019 Share Posted October 8, 2019 I wish C4 would allow for dealer info and a separate spot for a remote programmer on our customer profile. I don't want to remove my dealer as they still help me with new equipment and the monitor my system remotely but I also have the need for a remote programmer for some complex programming that my dealer doesn't have time for Quote Link to comment Share on other sites More sharing options...
msgreenf Posted October 8, 2019 Share Posted October 8, 2019 Linked accounts achieve this eggzlot 1 Quote Link to comment Share on other sites More sharing options...
ERDrPC Posted October 9, 2019 Author Share Posted October 9, 2019 13 hours ago, msgreenf said: Linked accounts achieve this Do you mean my dealer will be linked or the remote programmer will be linked? Quote Link to comment Share on other sites More sharing options...
Cyknight Posted October 9, 2019 Share Posted October 9, 2019 Anyone NOT your dealer MUST have their account linked in order to remotely connect to your system. Quote Link to comment Share on other sites More sharing options...
RyanE Posted October 9, 2019 Share Posted October 9, 2019 11 hours ago, Cyknight said: Anyone NOT your dealer MUST have their account linked in order to remotely connect to your system. With the exception of Control4 tech support if you have that option enabled in your customer.control4.com account. RyanE Quote Link to comment Share on other sites More sharing options...
Cyknight Posted October 9, 2019 Share Posted October 9, 2019 7 hours ago, RyanE said: With the exception of Control4 tech support if you have that option enabled in your customer.control4.com account. RyanE LOL, fair point. Though even then only a subsection have the credentials to do so (as in, not all C4 employees are considered tech support and so not all C4 employees have access to people's systems) Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted February 14, 2020 Share Posted February 14, 2020 On 10/8/2019 at 5:23 AM, ERDrPC said: I wish C4 would allow for dealer info and a separate spot for a remote programmer on our customer profile. I don't want to remove my dealer as they still help me with new equipment and the monitor my system remotely but I also have the need for a remote programmer for some complex programming that my dealer doesn't have time for your dealer can always access your system locally if they are not on record. Quote Link to comment Share on other sites More sharing options...
Smess Posted February 15, 2020 Share Posted February 15, 2020 On 10/8/2019 at 8:23 AM, ERDrPC said: I wish C4 would allow for dealer info and a separate spot for a remote programmer on our customer profile. I don't want to remove my dealer as they still help me with new equipment and the monitor my system remotely but I also have the need for a remote programmer for some complex programming that my dealer doesn't have time for I am in need of the same thing but I need a good remote programmer if you know one. thanks Quote Link to comment Share on other sites More sharing options...
dcovach Posted February 15, 2020 Share Posted February 15, 2020 5 minutes ago, Smess said: I am in need of the same thing but I need a good remote programmer if you know one. thanks I'm available for hire when called upon msgreenf and Matt Lowe 1 1 Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted February 17, 2020 Share Posted February 17, 2020 On 2/14/2020 at 5:08 PM, Smess said: I am in need of the same thing but I need a good remote programmer if you know one. thanks Lot of great guys here including myself. Can see how many people we have helped in the Looking for dealer forum below. https://www.c4forums.com/forum/26-looking-for-an-integrator/ Quote Link to comment Share on other sites More sharing options...
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