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Analog output switches to 0 volume


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Occasionally I go to play pandora or some other native service on my EA-3 analog output -> to matrix amp and I get no sound.

every single time the problem has been that the output switches to 0 volume. (not on navigators, but in the properties of my EA-3).

happens once a week. I even tried making a custom button to just circumvent the problem, but I don't believe the programming is exposed. 
 

Side note: the controller also occasionally requires a reboot to get IO board working. Maybe 4 times a year. 
 

unit was part of the first shipment of EAs so likely no warranty. 
 

All thoughts and considerations are appreciated, 

 

JM
 

 

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I’ve seen this issue as well and don’t have a fix. 
 

As a workaround, however, this might help:

Set the EA-3 audio output as the audio end point for a hidden room. Now, you have a way programmatically to get that volume level back up to 100% (ie custom button first plays EA3 source in room and then set volume to 100%. Then turn off room.)

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3 hours ago, WholeHomeControl said:

I’ve seen this issue as well and don’t have a fix. 
 

As a workaround, however, this might help:

Set the EA-3 audio output as the audio end point for a hidden room. Now, you have a way programmatically to get that volume level back up to 100% (ie custom button first plays EA3 source in room and then set volume to 100%. Then turn off room.)

I tried to replicate such binding in my personal system. Didn't expose the set volume value. 
 

Anyone else experiencing this? Enough support to hear from c4 maybe? 

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4 hours ago, BuffaloC4 said:

I tried to replicate such binding in my personal system. Didn't expose the set volume value. 
 

Sorry, to be clear, once you have the binding set, you simply set the CURRENT_VOLUME room variable for the hidden room.

image.png.bd22656169baaffab888dd7c9fb1a9bf.png

 

You might want to trigger this code the moment the volume drops:

image.png.a8b781fb931cc2043581205b8ea04b6d.png

And, the final piece would be to set the volume on project boot:

image.png.dc6d601f011e94705e149ef3a741bcf8.png

It's  not too pretty, but I think it will solve the problem.

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